Your Account Manager is your strategic partner dedicated to both maximizing membership adoption and ensuring its impact. We are invested in the success of your team and we customize our approach to your professional growth and development.

We understand that access to membership does not equal adoption, and adoption does not necessarily result in impact. Your Account Manager will collaborate with your team to ensure they engage with resources in a strategic manner, which will ultimately result in a lasting impact on their growth.

Access: At the start of the partnership, your Account Manager will work with you to plan launching membership resources to all assigned users. They will collaborate with you on a communication plan, conduct virtual open houses with your users, and ensure those with membership access have the resources they need to succeed.

Adoption: Throughout the course of your membership, your Account Manager will monitor usage and help identify professional development opportunities that will engage your team.

Impact: With the help of stakeholders, your Account Manager will deploy one or more impact surveys over the course of the membership term to help you understand what impact professional development has had on individuals. We measure satisfaction and gain an understanding of what your users have learned by engaging with Academic Impressions professional development opportunities.