Meaningfully create and share your institutional stories to engage donors in unrestricted giving Overview Unrestricted funds are an asset to meeting institutional needs, but they are not always easy to acquire based on donor understanding or personal interests. Successfully soliciting unrestricted gifts requires advancement professionals to know how these funds will positively impact the university […]
Learn how to support and empower students through the probation process. Overview One of the biggest potential roadblocks in a student’s college career is being put on academic probation. The probation process can feel defeating and overwhelming to students, and when it happens, they may choose to leave the institution altogether rather than navigating the […]
Support your first-generation students through the unique challenges of graduate school. Overview While institutions today are getting better at recognizing that first-generation undergraduate students face additional barriers in navigating college, they still often expect first-generation graduate students to know how to overcome those barriers. Yet first-gen graduate students can still experience a variety of unique […]
Explore ways to combine service excellence strategies and cultural sensitivity into a holistic framework that supports student retention. Overview Service excellence requires an ethic of care and cultural sensitivity that recognizes students’ strengths and unique backgrounds to allow you to meet them where they are. Combining these two approaches into a culturally responsive customer service […]
Amplify your executive presence across three key dimensions of interpersonal interaction. Overview Executive presence is an amalgamation of your emotional, aesthetic, and communication behaviors, and it influences your ability to successfully grow as a leader. While your accomplishments, expertise, and experience are the bedrock of your career, building skills to enhance your executive presence can […]
Learn what to say and how best to say it by exploring the practices of inquiry and authentic curiosity in order to qualify major donors. Overview Discovery work is an essential part of the fundraising process because it’s your first access point to learning how to optimize a potential donor’s philanthropic interest. Refining your approach […]
Advance equity, inclusion, and belonging efforts by employing values-focused communication strategies to move conversations forward. Overview Leaders of diversity, equity, and inclusion efforts are continually charged with spearheading initiatives that require them to navigate critical conversations with stakeholders who may have divergent or even radically different views and opinions than their own. In some cases, […]
Build the infrastructure you need in order to address faculty conduct issues as they occur and ensure collective faculty success. Overview Faculty conduct has significant implications for the overall morale and climate in a department, division, and institution. Faculty conduct can contribute positively to the success of students, colleagues, and the department. However, faculty conduct […]
Gain a behind-the-scenes understanding of family dynamics in relation to philanthropic giving to secure the most transformational gift possible. Overview Securing a principal gift can have an immense impact on the way an institution is able to meet its mission and serve students effectively. However, identifying and cultivating relationships with potential principal gift donors takes […]
Learn how to reframe negative past experiences and set boundaries in an emotionally intelligent way. Overview As you move between jobs or finish projects, it can be all too easy to carry negative past experiences and the habits associated with those experiences along with you to new roles. This can lead you to unknowingly reinforce […]
