Equip student leaders to make great first impressions—during orientation, and beyond. Overview As institutions prepare to open for the new academic year, training frontline student leaders—including Orientation Leaders, Resident Assistants, and front desk workers—is critical to enhancing the campus culture of service and creating a welcoming environment. Not highlighting “customer service” skills in student staff […]
A Gallup report suggests that 57% of managers have no training in managing hybrid teams. Join us for this virtual training to learn how to leverage the pros and mitigate the cons of a hybrid work environment. Overview While many supervisors ‘got by’ in managing a hybrid workforce when the pandemic necessitated it, it is […]
Confidently approach multi-generational family conversations by knowing how to identify their values. Overview The exercise of facilitating philanthropic conversations around values with the families you engage with is essential for the long-term philanthropic viability of your institution. However, gift officers are often not trained for this unique approach to fundraising that focuses on the family. […]
Pullquote Overview Institutions offer myriad giving opportunities that donors might choose to support. From the unrestricted gift to the gift supporting a scholarship or program, many institutions offer dozens or even hundreds of ways donors can allocate their gifts. Unfortunately, with decentralized institutions, a multitude of giving options can lead to inconsistencies in the ways […]
Bring institutional initiatives into your philanthropic conversations with families. Overview Transferring values, not just dollars, is the essence of philanthropic conversations in families. These conversations rarely occur with families who have the actual capacity to give, however. Whether your alumnus identifies as middle-class or is part of a family with a long-storied history with your […]
Approach donor relationships with a focused engagement strategy. Overview Donor cultivation is a critical element of sustainable fundraising practices. Academic deans must employ strategies that are aligned with the donor’s personality, values, and philanthropic outlook to meaningfully develop the donor relationship. Without this intentional approach to donor cultivation, less strategic fundraising strategies may cause a […]
Engage in meaningful conversation about the First Amendment and academic freedom, and their convergence with diversity initiatives. Overview Within higher education, the debate related to the First Amendment and academic freedom—and whether or not they are a hindrance to diversity, equity, and inclusion initiatives—continues to be a polarizing topic. During these uncertain times, it’s more […]
Impart new leaders with a clear sense of how to be successful in their role and at the institution. Overview At this time of continued transition in higher education, institutions are regularly welcoming new leaders at all levels. Many institutions do not have well-developed, intentional practices for to fully onboarding new leaders in ways […]
