Daviree L. Velázquez Phillip

In her current capacity, Daviree is responsible for providing leadership and management for the programs, services, and staff within the Department of Multicultural Student Affairs. In addition, Daviree serves as an advocate and ally for students whose gender, ethnicity, race, and sexual identities play a primary role in their university experience, while working with the […]

Rethinking General Education: Too Many Options?

Series: Costs Down, Quality Up Historically, initiatives to improve quality have also meant added cost—smaller class sizes, more faculty who conduct research, etc.—but this is no longer a sustainable model for all institutions. What are the innovations that can actually drive the cost to educate a student lower while driving critical outcomes like student success and completion higher? This […]

Checklist: Questions the Governing Board Must Ask Before Launching a Fundraising Campaign

Series: Creating the Conditions for Support Everyone is trying to raise more money. Rather than simply suggest the next tactic that can boost giving in the short-term, this series offers a more intensive look at the strategic thinking that drives philanthropic support: Why do donors give? How do institutions strengthen their core and emphasize initiatives […]

Starting a Women’s Leadership Mentoring Program

Co-Authored by Faculty and Staff at the University of IdahoVanessa Sielert, Professor and Director, Lionel Hampton School of MusicKatherine Himes, Director, McClure Center for Public Policy ResearchErin Chapman, Clinical Associate Professor, School of Family and Consumer SciencesKathryn Schiffelbein, Director of Diversity, Inclusion and Outreach, College of Engineering Starting a program of any type can be […]

Creating a Plan for Career-Based Leadership Development in Co-Curricular Experiences

FREE WEBCAST Creating a Plan for Career-Based Leadership Development in Co-Curricular Experiences Live Webcast: June 8, 2022 | 3:00 – 4:15 p.m. ET Build more transformative co-curricular learning for your students. For years, institutions of higher education have been discussing how students can gain career skills from experiences both inside and outside the classroom. But […]

How Some Colleges are Building Student Resilience and Grit

Managing the student life cycle requires cross-divisional initiatives and the willingness to innovate. Applying a student success lens to the student life cycle has led institutions to examine the relative roles played by traditional measures of academic achievement (grades, credits completed, major requirements met) and less traditional, non-cognitive indicators such as student grit and resilience. […]

Dr. Susan Poser

Dr. Susan Poser has served as the Provost and Vice Chancellor for Academic Affairs at the University of Illinois since February 2016. She is responsible for the university’s academic enterprise, including the planning, implementation, and assessment of UIC’s academic programs. Dr. Poser received her bachelor’s degree with honors in Ancient Greek and Political Science from […]

Everything You Need to Know to Improve Customer Service in Higher Education

Everything You Need to Know to Improve Customer Service in Higher Education A Closer Look at Service Excellence in Higher Education As our colleges and universities strive to help more students persist and succeed, it’s time to have deeper conversations on campus about how we serve our students and other constituents: What do service competencies […]