The maxim big ideas lead to big gifts has defined fundraising, and—by extension—most of academia over the last 20 or more years. The acceptance of this adage is evident not only by where the most generous gifts to academia are being targeted but also by the rapid expansion of advancement organizations across higher education globally. […]
Mentoring programs are a great way to reconnect and re-engage alumni, while providing students important career development advice and helping them to understand life after school. Join us online as we uncover the tools and techniques needed to create a program that effectively engages alumni as volunteer mentors and provides meaningful experiences for students. You […]
Training of new Admissions counselors is often, out of necessity, much too hurried and perfunctory. The training that new counselors receive has historically been focused on the everyday duties of the job (travel, reading and processing applications, CRM systems, etc.), accompanied by lots of “just in time” training where other key competencies are concerned. But […]
Academic leaders and faculty members often cite the importance of interpersonal skills when leading an academic unit, managing a research team, or functioning as a productive member of any team or unit in academia. However, emotional intelligence and self-awareness are less commonly mentioned as predictors of success among academic teams. In this video course, department […]
Heidi oversees the Academic Skills Center website at Walden University, an online university that was one of the first institutions in the country to establish an online writing center. She also coordinates academic support systems to improve retention and pass rates as well as graduate assistant programs across the university. Previously, Heidi served as senior […]
After the live Title IX hearing, as a hearing panelist, you have the responsibility of determining the outcome of the case. You must analyze the facts, assess the credibility of witness testimony, and maintain razor-sharp focus on your sexual harassment policy definitions—all of which require technical skills and knowledge. However, there’s also an art to […]
Rob has worked in the fields of planning, strategy, research, and organizational change and development for over twenty-five years. Rob is an expert facilitator of human process from dyads, to small groups, to large scale retreats and has notable experience with leadership groups, boards, planning bodies, and with strategic and creative solutions. Rob has served […]
Deb previously served as the chief academic officer and vice president of academic innovation at Capella University. She has long been interested in innovations in higher education designed to improve student success. Most recently, she pioneered the development and implementation of Capella’s new competency-based, direct assessment program, FlexPath. This delivery model strives to improve transparency […]
Here are three commonly used academic advising metrics that fail to measure the impact of advising, and three qualitative measures that DO matter. Advising administrators are challenged with recruiting, training, and retaining effective advisors. They are tasked with positively impacting student success and retention, and are often held accountable for student persistence, academic performance, and […]
You’ve embraced the idea of enhancing customer service on your campus, you’ve provided training for your team, and now the hard part begins—maintaining momentum! This free webcast will discuss five key challenges to sustaining a culture of service and how you can overcome them. The five challenges are: Join us for this virtual learning experience developed […]
