Angela Baldasare

Dr. Baldasare is an experienced researcher, analyst, and consultant with a demonstrated history of success in data strategy and change management, helping organizations of all kinds effectively use data to inform strategy and achieve measurable outcomes. Angela’s work as a strategic consultant at Civitas Learning is informed most recently by her 8 years at the […]

Norman Evans

Dr. Evans is currently researching how campuses across the country provide academic and linguistic support programs for international students. He has a book under contract with Routledge publishers which addresses how institutions can better understand and respond to the challenges ESL readers and writers face in higher education and is the co-author of International Students: […]

Mary Pahissa Upchurch

Mary leads Gray DI’s relationships with educational leaders from a diverse range of institutions representing all sectors and sizes, including state-wide systems such as Kentucky State. Mary’s background includes more than 25 years of management experience with AT&T, where she led Consumer Strategy and key positions in Product Marketing, Operations, and Customer Care.  She was […]

William Crawley, Ed.D.

As dean, Dr. Crawley is charged with sustaining the welfare of the college by supporting academic programming, student support, faculty and staff supervision and development, personnel evaluation, college-based research/grant initiatives, community engagement, accreditation, strategic planning and assessment, alumni relations, and college advancement. Dr. Crawley has held administrative roles and consulting positions at both public and […]

Tips for Establishing Paid Peer Mentor Positions

The 2009 Peer Leadership Survey sponsored by the National Resource Center for The First-Year Experience and Students in Transition found that 65 percent of peer mentor positions receive some financial compensation. Today, the nature of the compensation (paid/unpaid, type of pay, and expectations for the position) varies widely between institutions and often varies widely even […]

Bev Baligad, J.D.

Bev has been a member of the Michigan State Bar since 2004. She currently serves as the Director of Compliance/Title IX Coordinator at the University of Hawaii West Oahu campus. An alumna of UH Manoa and Thomas M. Cooley Law School, she was previously employed at a mid-sized, urban public commuter college with 20,000+ students. […]

Kyra Lobbins, Ph.D.

An accomplished leader and emerging higher education scholar, Kyra Lobbins plays a key role in the overall leadership, direction, and national reputation of Adler University – a graduate institution uniquely dedicated to advancing social justice. As Chief of Staff, Kyra provides support and counsel to the President and key leaders across Adler’s three-campus system – […]

Overcoming the 5 Key Challenges to Sustaining a Positive Culture of Service Excellence

You’ve embraced the idea of enhancing customer service on your campus, you’ve provided training for your team, and now the hard part begins—maintaining momentum! This free webcast will discuss five key challenges to sustaining a culture of service and how you can overcome them. The five challenges are:  Join us for this virtual learning experience developed […]

Securing New Resources in a Difficult Financial Climate

In this report: October 2010. In reviewing the last two years, it might be easy to think that higher education’s economic challenges largely precipitated from the recession and are thus temporary. Unfortunately, most institutions have been operating in a financially unsustainable way for many years. Rather than make the tough decisions about what to invest in […]

The 3 Critical Elements to Include in Department Chair Training

Chairs occupy an essential position on our campuses, sitting at the intersection point that connects our faculty to institutional strategy, context, and culture. They also make some of the most impactful decisions that shape the university, overseeing decisions related to hiring, promotion, and curriculum. Yet for most institutions, the support and training available to chairs […]