In this series, we’ve talked about how the chief of staff can operate as an effective liaison, what qualities presidents desire in the chief of staff, and where new chiefs of staff could look for resources. Now, in our seventh article, we want to ask: How does the chief of staff’s role change during a […]
High Performing Teams in Higher Education: How to Make Yours One of Them The challenges facing your department or division are going to take more than just one smart person to solve. It’s also going to take more than just getting a group of smart people together. You’re going to need a high performing team […]
Recently, I had the chance to speak with Dr. Monique Perry, dean of enrollment services at York Technical College, who will also be facilitating our two-part, recorded webcast series Strategic Enrollment Management for Community Colleges, where she will help participants learn how to make the case for, plan, and implement a strategic enrollment management model at their community colleges. […]
In a recent Academic Impressions webcast, student learning assessment expert John Hoffman polled student affairs representatives from 200 institutions of higher education about their data collection methods for assessing student learning. Participants were asked to select their two most common methods of gathering data. The results were dismaying but perhaps unsurprising: …but, only: The reliance […]
Department chairs are busy people, and hiring and onboarding adjunct faculty is just one of many tasks on their plate (sometimes right before the start of a new semester). To make it easier, here is a checklist of essential information that chairs should share with new adjunct faculty when hiring them, including course syllabi, textbooks, […]
Everything You Need to Know to Improve Customer Service in Higher Education A Closer Look at Service Excellence in Higher Education As our colleges and universities strive to help more students persist and succeed, it’s time to have deeper conversations on campus about how we serve our students and other constituents: What do service competencies […]
Published in 2010. The last week has seen some unorthodox and controversial uses of online video, including Yale’s admissions musical. With more colleges considering the uses of online video in communicating with applicants and other constituents, we turned to Jason Simon, director of marketing and communications for the University of California system, and Mike Barzacchini, director of […]
FREE WEBCAST Title IX 2023: Considerations for Preparing Your Campus Leaders Now Recorded On September 7, 2023 Gain practical recommendations and insights to prepare for the soon-to-be-released Title IX regulations. New Title IX regulations are coming soon. Title IX Coordinators know all too well the amount of effort required to align their institutional policies and […]
PARTNERING WITH FACULTY – FROM A FACULTY PERSPECTIVE Bernadette Jungblut of West Virginia University recently spoke to this issue — from a faculty perspective — at an April 2015 Academic Impressions webcast. Now, In this article, Jungblut offers further strategies for partnering with faculty effectively. What follows includes both an institutional case study and Bernadette’s […]
If this article proves useful…You can take a deeper dive into this Middle Tennessee State University case study and a case study from Bay Path University in our recorded webcast. We’ve written a lot in past articles about the importance of resilience or “grit” to student persistence, and about what some offices on campus can […]
