Dr. Laura Jensen

Laura has over twenty years of professional research experience and worked at the University of Colorado and Front Range Community College before coming to Colorado State University. She is committed to helping the institution better understand issues surrounding student success, program evaluation, assessment, enrollment, faculty/staff, research, and operations. She serves on a variety of internal […]

D. Scott Peters

With more than 20 years of annual giving experience at both large public and small private institutions, Scott currently manages a staff of 14 with an eye toward performance tracking to improve Richmond’s fundraising efforts. Starting his advancement career at West Virginia Wesleyan College, he went on to manage successful annual giving programs at Eastern […]

Culturally Responsive Customer Service: A Holistic Approach to Student Retention

Service excellence requires an ethic of care and cultural sensitivity that recognizes students’ strengths and unique backgrounds to allow you to meet them where they are. Combining these two approaches into a culturally responsive customer service initiative allows an institution to provide holistic support throughout students’ academic journey, which in turn has a direct impact […]

Leslie Brown

Leslie has nearly 30 years of budget development experience across government, non-profit and higher-education. After 18 years with NYU as a school finance officer she is now responsible for the oversight of the development, implementation and administration of VCU’s $1.1B operating budget. This not only includes administration of the university annual revenue and expense budgets […]

Alia Gant

Alia is a Research Analyst at Academic Impressions, working on topics such as marketing and communications, campaigns, major gifts, recruitment, and admissions across the advancement and enrollment management domains. Prior to coming AI, she worked in librarianship with an emphasis in assessment, teaching and learning, subject libraries, and outreach. She holds a BA from American […]

Gene Deisinger, Ph.D.

Gene Deisinger is a licensed psychologist, a certified health service provider in psychology, and a certified peace officer. He currently serves as the associate director of public safety and deputy chief of police with the Iowa State University Police Division. Gene is responsible for assessing and managing threats against persons, managing and conducting criminal investigations, […]

Building Confidence as a New Leader: Discussion on May 10

The internal barriers new leaders face when starting a new role or project can hold them back from being successful. Negative self-talk, the inability to accept praise, and feedback that is based on your identity rather than your actions can all hinder your ability to make decisions and lead others. Join us for a one-hour […]

Renay Scott

Dr. Renay M. Scott currently serves as the Vice President of Student Success at New Mexico State University. She began her career at New Mexico State University in 2014, as the 9th president the of Doña Ana Community College, an NMSU branch campus. She moved to the Las Cruces campus in 2018, and from her […]

Building Communities of Practice: Extended Orientation and Development Programs for Campus Leaders

At this time of continued transition in higher education, institutions are regularly welcoming new leaders at all levels. Many institutions do not have well-developed, intentional practices for fully onboarding new leaders in ways that will help them understand the culture, complexity, and wide range of responsibilities and expectations of their position. Additionally, many leaders are […]

Advocate For Your Department by Using Data Effectively

Given the current context of higher ed, you are likely defending and justifying your department’s expenses relating to revenue, and you’re having to make important decisions, including budget cuts, that impact people across your department. You know that data can be a powerful tool to help you lead through these decisions and changes because data […]