Dino M. Hernandez is a 20+ year veteran in the higher education advancement profession and in his career has successfully managed all aspects of university advancement: transformational and major gift fundraising, annual giving, alumni and parent relations, corporate and foundation development, grants and sponsored programs, and advancement communications and media relations. Within his first months […]
June 2, 2011. The University of Winnipeg has been praised in the media lately for a dramatic turnaround in the quality and profitability of their food services operation; Macleans’ 2009 University Rankings had taken the university to task for poor food and poor service, and the institution’s dining operation was seeing attrition in its student customers. In […]
The number of current and emerging social media tools seems never-ending. By the time you master some of them, others quickly arise. As such, managing conversations on social media sites also becomes a never-ending challenge. Some would say it’s impossible. After all, in any given crisis, there usually are multiple responding agencies assisting the university […]
As the higher ed marketplace becomes increasingly competitive, it has become more critical than ever to be able to measure the impact of your marketing efforts on brand perception — critical, but not always easy. In a recent interview with Academic Impressions, Bob Sevier, senior vice president of strategy for Stamats Inc., shared with us […]
During a time of pandemic (and after), how can we keep our international, or rather, transnational alumni, donors, and friends engaged and connected? Two experts discuss. This year constituent engagement has looked different than in the recent past. While travel has ceased, virtual connections are keeping relationships warm 24/7. This is more important than ever […]
The Ohio State University recently monetized their parking operation — which OSU identified as a campus asset that was non-mission critical — and secured $400 million, most of which OSU invested in its endowment. As other institutions seek to counterbalance increasingly depleted revenue streams, OSU provides a key example of how to identify assets that […]
While writing a chapter for Managing the Unthinkable: Crisis Preparation and Response for Campus Leaders (ACE, 2014), I had the opportunity to interview two retired presidents/chancellors with whom I had worked – former University of North Carolina Wilmington Chancellor Rosemary DePaolo and former Texas A&M President Ray Bowen. DePaolo faced two different student incidents in […]
A NEW SERIES ON RFPs, CAPITAL PLANNING, AND PUBLIC/PRIVATE PARTNERSHIPS This is the first in a series of articles by Neil Calfee. Currently the principal of NPC Group, specializing in the creation and negotiation of public/private Partnerships, Neil Calfee previously served as Arizona State University’s director of real estate development. He has over 15 years […]
The New York Times this week ran a thoughtful feature following one military veteran’s transition from the battlefield to campus life. This and other recent articles on veteran students reveal that: Don Pfeffer, director of the Minnesota Department of Veterans Affairs, Higher Education Veterans Programs, and Jayne Lokken, a professor and counselor at St. Cloud […]
Despite how critical the phonathon can be to the annual fund, student callers are often given minimum training — or training that doesn’t set them up well to succeed in soliciting donor support for the institution. To learn some tips from past and present managers of highly effective phonathon programs, we turned this week to […]
