A presidential transition can be a fragile time for any campus; expectations are high and so is the stress level. Almost everyone wants the new president to be successful and create a new beginning for the institution. The transition process can be a minefield of challenges and opportunities, and a new president must navigate both […]
In a survey of professionals of higher education a few months ago, Academic Impressions found that: If asked to give their institution a letter grade for customer service, most professionals would assign a “C” or lower. There is a growing awareness among managers in higher education that customer service entails more than presenting students or […]
FREE WEBCAST Applying the July 2021 Q&A Guidance to Your Work: A Conversation for Title IX Professionals Live Webcast: August 5, 2021 | 3:00 – 4:00 p.m. Eastern TIme Join your peers for a practical discussion about what the new Title IX guidance means for your day-to-day. On July 20th, 2021, the U.S. Department of […]
For many private institutions, community college transfer students represent a viable and untapped opportunity for increased enrollment and tuition revenue. While developing a webcast to share practical strategies for partnering with community colleges to improve student recruitment and student success, I had the opportunity to talk with Mary Hinton, president of the College of Saint […]
The first generation college student often feels alone in navigating the processes and procedures of higher education. Here is some advice from staff at Academic Impressions who were first generation themselves. Share this with the students on your campus! by the Staff at Academic Impressions “My interest in higher education is a deeply personal one,” […]
LEARNING HUBS Go in depth on key issues Watch video interviews with the experts, read our best articles and reports, see upcoming conferences, and peruse our books and assessments. Academic Affairs Is Your Academic Program Portfolio Still Relevant? You Acted, We Answered: Moving Instruction Online Advancement Advancement Training, Resources, and Experts You Can Count on […]
We know many of our faculty have had a big transition to make, as institutions have moved courses online rapidly in response to COVID-19—but it’s a huge transition for many of our students, too, especially those who have never taken an online course or who have limited access to the Internet now that campus is […]
Here is what a president looks for in a new chief of staff – the three qualities that matter most. In this series of articles, experienced chiefs of staff offer critical advice on managing the chief of staff role. We will share their answers to questions such as these: How do you make yourself available […]
The transfer credit evaluation process is one that touches many different stakeholders. The registrar’s office is where the heart of the action happens, but the way credit is articulated has far-reaching implications for the admissions office, department chairs, and academic advisors as well. Because all of these entities have such a stake, it can be […]
Turnover stinks! In December, I released my article “Turnover Stinks: Some Critical Perspective for Admissions Leaders” to help admissions directors shift the way they think about it. Now, looking ahead at the new year, I’d like to offer some advice on how to deal with turnover. While many would say (and I would agree) that the solution […]
