Can Confusion Be an Asset and a Resource for a Leader?

How Do Successful Higher-Ed Leaders Deal with Adaptive Change? We’re well-equipped, in higher education, to meet technical change head-on. We’re often less well-equipped for adaptive change. This is a distinction Ron Heifetz drew, first in his thought-provoking book Leadership without Easy Answers (1998) and later with Martin Linsky in Leadership on the Line (2002). With technical challenges, […]

Preparing Students to Lose Their Jobs (And Faculty To Keep Theirs)

also by Alan Ritacco (Learn more in the recorded webcast: The Future of Work and the Academy) Abstract: A recent study reveals that young people today could have as many as 16-17 different jobs in 5 industries. As the rate of technological change becomes exponential, the future of work requires adapting to change, recognizing job failure […]

One Big Mistake New Presidents Make

A presidential transition can be a fragile time for any campus; expectations are high and so is the stress level. Almost everyone wants the new president to be successful and create a new beginning for the institution. The transition process can be a minefield of challenges and opportunities, and a new president must navigate both […]

Customer Service in Higher Education: More than Just Demeanor

In a survey of professionals of higher education a few months ago, Academic Impressions found that: If asked to give their institution a letter grade for customer service, most professionals would assign a “C” or lower. There is a growing awareness among managers in higher education that customer service entails more than presenting students or […]

5 Tips for Improving International Alumni Data

Today, international alumni relations looks and feels: Successful programs require leadership support, designated staff management, volunteer engagement and resources such as budgets and updated data. With current databases, our efforts are only as good as the information we have — or the information we are getting today. How are we tracking international alumni? Does this […]

Training Peer Mentors for First-Year Students: What’s Missing

Peer educators can serve as an effective front line in the student development and academic success of first-year students, and employing peer mentors (either as employees or as volunteers) can save on costs. Yet many institutions provide only the most cursory training and orientation for their peer mentors. This week, we turned to Sarah Whitley, […]

How Do You Make the Case for Funding Maintenance and Renewal for Campus Facilities?

YOU’LL ALSO WANT TO READ:Benchmarking Deferred Maintenance: A Recent Survey (May 2012)Proactive Approaches to Deferred Maintenance (November 2011) In our January – February 2012 survey of facilities managers (read the executive summary here), Academic Impressions learned that while physical plant operations at most institutions have assigned a high priority this year to addressing their deferred […]

Strategies to Build & Sustain Your Donor Base

Strategies to Build & Sustain Your Donor Base A 6-Part Discussion Series for Annual Giving Professionals   Recorded on October 11, 2023 | Recorded on October 18, 2023 | Recorded on October 25, 2023 | Recorded on November 1, 2023 | Recorded on November 8, 2023 | Recorded on November 15, 2023 REGISTER Gain new […]

Spotlight on Innovation: How Texas A&M – Corpus Christi is Using Online Supplemental Instruction to Boost STEM Student Success

SPOTLIGHT ON INNOVATION SERIES The US Department of Education has awarded the multi-million dollar First in the World grant to 24 colleges and universities that are innovating to solve critical challenges with access, recruitment, retention, and student success. At AI, we have interviewed each of the recipients to learn more about the projects these institutions […]

How You Approach the Last Day of Class is More Important Now Than Ever

We’ve never had a term quite like this, and how we close our classes this semester matters. For some students, their classes may have been their most consistent and stable community during this time of rapid change and abrupt isolation. This article offers tips and techniques for approaching the last day of class in ways […]