How Do You Really Know if a Student is At Risk? How John Carroll University is Looking into This

What is an at-risk student? And is just measuring persistence enough? What are the most critical indicators to track? SPOTLIGHT ON INNOVATION SERIES The US Department of Education has awarded multi-million dollar “First in the World” grants to 18 colleges and universities that are innovating to solve critical challenges with access, recruitment, retention, and student […]

“No One Ever Told Me”: How Advisors Can Maximize Service and Minimize Risk through Effective Documentation

This article is an excerpt from Sue Ohrablo’s acclaimed book High-Impact Advising: A Guide for Academic Advisors, which you can find here. Electronic documentation has become an integral part of an academic advisor’s daily life. Student records and notes are often maintained electronically, and email has been established as a preferred method of communication among students, […]

Testing Your Emergency Response Plan

Testing your campus’s crisis response plans frequently and rigorously is key to ensuring that you can protect campus resources and recover speedily following a crisis, and as of July 1, 2010, annual testing is mandated under the updated Clery Act. Nonetheless, annual testing represents a significant shift in practice for many institutions. Nearly a quarter […]

Designing for Student Recreation and Wellness: A Look Inside the U of Utah

As institutions strive for new enrollment and increased retention, it is no surprise that many institutions are focusing on recreational facilities in their immediate capital plans. If designed well, a new recreation and wellness facility will serve as more than an immediate invitation for prospective students and families. The physical, social, and communal aspects of […]

The College Store: Encouraging Customer Loyalty

As college bookstores face increased competition from chains such as Barnes & Noble, peer-to-peer sites, and popular online retailers such as Amazon and eBay, many stores are seeing fewer students come through their doors, meaning not only declines in revenue from textbook sales but also from sales of other items — apparel, electronics, and campus memorabilia. A […]

One Stop: How One Institution Transitioned to a High-Performing Student Services Model

Photo by the University of Alberta. The Student Connect centre. The Challenge Run-around, duplication of services, confusion for students, inconsistency of service delivery–these are just some of the challenges that come about as a result of the complex bureaucracies in higher education. As student services professionals, we all do our best to support our students, […]

Developing Intentional Strategies to Improve Campus Climate: A Discussion Space

FREE WEBCAST RECORDING Developing Intentional Strategies to Improve Campus Climate: A Discussion Space Get expert guidance on how to create a culture of equity and inclusion on your campus. Today’s higher education environment demands more equitable and inclusive practices, so it is more important than ever that leaders are attentive to their overall campus climate. As a campus leader, you may be asking yourself questions like “How can […]

Spotlight on Innovation: Purdue To Study Why Active Learning Works

Active learning models are becoming more common – but do we know why they’re effective? Researchers at Purdue are investigating. SPOTLIGHT ON INNOVATION SERIES The US Department of Education has awarded multi-million dollar “First in the World” grants to 24 colleges and universities that are innovating to solve critical challenges with access, recruitment, retention, and student […]

Rediscovering Your Joy at Work: A Discussion for Higher Ed Leaders

ENCORE & LIVE Q&A Rediscovering Your Joy at Work: A Discussion for Higher Ed Leaders Re-airing and Live Q&A: September 28, 2022 | 12:00-2:00 p.m. ET 12:00-1:00 p.m. ET: Re-airing of the Recorded Training 1:00-2:00 p.m. ET: Live Q&A Combat burnout and disengagement by finding more meaning and purpose in your work. We’ve all heard […]

Creative Approaches to Rewarding High-Performing Advancement Staff

In a difficult budget climate, it’s all the more important to find creative and authentic ways to reward and recognize your advancement shop’s highest performers and foster a culture of healthy competition and high performance across the shop. A few institutions have established rigorous systems for measuring staff performance and awarding bonuses to high performers. […]