Is Your Spring Admissions Program Effective?

With approximately 25% of students beginning college at a time other than the fall term (National Student Clearinghouse, 2012), the picture of the new student experience is becoming more fluid every day. Yet, many schools don’t provide customized support to assist with the differing considerations these students face. To ensure that you are investing appropriately […]

Peter Anderson, PhD, ACC

Peter is a leadership coach with over 20 years of experience in higher education and broad exposure to academic leadership and faculty governance. He specializes in strategies for a mindful approach to work, life, and a full engagement with work/life balance through emotional intelligence. His long practice in mindfulness is supplemented by modern research in […]

Why Good is Still the Enemy of Great for Most Colleges and Universities

Series: Costs Down, Quality Up Historically, initiatives to improve quality have also meant added cost—smaller class sizes, more faculty who conduct research, etc.—but this is no longer a sustainable model for all institutions. What are the innovations that can actually drive the cost to educate a student lower while driving critical outcomes like student success and completion […]

Checklist: Preparing Adjunct Faculty to Teach Online

Department chairs and program directors are busy people, and orienting adjunct faculty may not be top of mind. But adjuncts who are teaching online for the first time need support and information to hit the ground running. Here is a quick checklist of items to cover with first-time online instructors. by Teresa Focarile, Boise State University(who […]

4 Strategies for Closing the Coaching Gap for Mid-Level Academic Leaders

While executive and administrative leaders have had a longer history of working with coaches, there is growing awareness of the benefit to middle managers in higher education, as well. Mid-level academic leaders are often promoted to leadership positions with limited management experience and without the benefit of training and professional leadership development. Yet mid-level leaders face significant […]

Shining a Light on Diversity & Inclusion Lessons from a small, residential, liberal arts college striving for big change

Jennifer Bonds-RaackeProvost & Vice President of Academic Affairs, St. Norbert College Billy Korinko(Content Expert), Director of Cassandra Voss Center, St. Norbert College Introduction The need to reevaluate our Diversity, Equity, Inclusion and Belonging (DEIB) work at St. Norbert College came into focus as systemic racism, violence and outrage led to devastated cities, communities, families and […]

What the Chief of Staff Needs to Do on Day One

In this series, we’ve talked about how the chief of staff can operate as an effective liaison, what qualities presidents desire in the chief of staff, and where new chiefs of staff could look for resources. Now, in our fifth article, we want to ask: What does the new chief of staff need to do, […]

The Chief of Staff and the Presidential Transition

In this series, we’ve talked about how the chief of staff can operate as an effective liaison, what qualities presidents desire in the chief of staff, and where new chiefs of staff could look for resources. Now, in our seventh article, we want to ask: How does the chief of staff’s role change during a […]

Foundations of Customer Service Video Course

MEMBER-EXCLUSIVE COURSE Foundations of Customer Service Video Course Gain the knowledge and skills you need to provide high quality customer service in the higher education environment. Overview As competition in higher education intensifies, so do prospective students’ appetites for institutions that provide the best education and experience for their tuition dollars. Instilling a culture of […]