The Great Resignation or the Great Joy in Higher Education: Emerging Lessons from the Pandemic

I. Introduction The Great Resignation, the Great Attrition, the Great Disengagement, and the Big Quit are a few of the names for the phenomenon occurring throughout different industries, including higher education.1 Higher education is not immune from this great exodus and is at a turning point as retention of faculty, administrators, and staff is more […]

Workshop: Collaborative Leadership in Higher Education

ON-CAMPUS WORKSHOP Collaborative Leadership in Higher Education Designed for institutions that are looking to make a meaningful investment in leadership development, often for the first time. This on-campus workshop is designed for mid to senior leaders across academic AND non-academic areas. It is a great fit if you want a leadership program that: Improves collaboration within […]

Dr. Jenni Murphy, Ed.D.

Dr. Murphy has over 20 years of professional experience in the areas of training, operations, human resources, project management, marketing, and education. She has had a successful and rewarding career at Sacramento State for the past 19 years and enjoys the opportunity to blend professional and personal activities to give back to her community. Throughout […]

Kathy Hansen

Kathy joined the College of Saint Benedict in 2015 and is responsible for all institutional fundraising and alumnae engagement around the world. She led the successful Illuminating Lives campaign, the largest in the college’s history, raising $113 million toward a $100 million goal. The campaign focused on growing the college’s endowment—which doubled over the course […]

It’s Not Really the Dark Side: 5 Tips for Faculty Interested in Administration

By Manya C. Whitaker, PhDAssociate Professor & Chair of Education, Crown Faculty Center Director, Colorado College When I started graduate school in 2006, I had no interest in becoming a professor or joining academe. I wanted to work at a think tank researching youth development to inform public policy. But in my third year of […]

Steve Riccio, Ed.D., SPHR, PCC

Steve has 25 years of experience in supporting clients to meet strategic business goals through learning and development solutions. Currently, Steve is a senior lecturer in the International Business & Management department at Dickinson College, with academic interests including Human Resource Management, Organizational Behavior, and Leadership. In addition, Steve is a member of the leadership […]

What Does Customer Service in Higher Education Actually Look Like?

Customer service in higher education is still new and few are certain how to do it well. Here’s what our panel of experts have to say. Providing good customer service to students has become an expectation in today’s higher education environment, yet customer service in higher education is still new and few are certain how […]

Positioning IT as a Strategic Partner on Campus

Though institutions of higher education are increasingly looking for technological solutions to strategic challenges, downgrades in the rank of the chief information officer at institutions such as MIT and the University of Chicago raise questions about the CIO’s role in university leadership. While there isn’t any conclusive data to suggest that the CIO role is […]

Five Guideposts for Successfully Navigating the Tenure Process

By Emma White JD, MAAssistant Professor and Department Chair, English, University of Hawai`i, Maui College Navigation and cartography may be overused clichés, but they helped me through tenure’s stormy seas. And the process of obtaining tenure is an especially stormy sea for women in particular. Data from the American Association of University Women shows that […]

Deb Snellen, SPHR

Deb has been with the University of Missouri for the past six years and leading the talent management program for the Advancement team for five years. Prior to this, Deb owned a nationally-known consulting firm for 25 years, Business Class, a company dedicated to training and development options for improving organizational performance. She has been […]