Kimberly Miloch

Prior to her current role, Dr. Miloch served as Associate Dean for Academic Affairs in the College of Health Sciences at Texas Woman’s University (TWU). She earned her Ph.D. in sport management and physical education from Florida State University in 2002, holds a master of science in education and sport management from Baylor University, and […]

Engaging Alumni on Social Media: What Works

Social media strategies for engaging alumni: Read the findings from a survey of 109 professionals at nonprofit colleges and universities who are tasked with engaging alumni on social media. Social media tools provide more opportunities to engage alumni. Yet, pressed for time, alumni relations and annual giving professionals often approach their efforts to engage alumni […]

Curtis Powell

In his current role, Mr. Powell is responsible for the strategic direction of Rensselaer’s workforce, including short- and long-term strategies to attract, develop, and retain a highly qualified technological and research-oriented workforce. He has successfully positioned human resources as a strategic business partner and leading organizational change while establishing excellence in the delivery of HR […]

Applying a Restorative Justice Approach to Student Conduct

A small but growing number of colleges and universities have been adopting restorative justice (RJ) processes as an alternative (in some cases) to traditional, sanctions-focused student conduct proceedings. Taking an RJ approach requires a philosophical shift for the student conduct office – it entails new sets of questions for student conduct hearings and an alert […]

Occupy Colleges and Student Walkouts: Takeaways for Media Relations Professionals

This article looks back at lessons learned from the Occupy Wall Street movement. Many adjunct and part-time faculty, students at institutions across the US have been organized walkout days in support of the movement. Because of the public nature of the movement and the extent to which social media have been used to organize student […]

Where Two or Three Gather Together: A New Perspective on Effective Team Collaboration

Team, committee, and group-based work abounds in higher education. But many struggle to collaborate effectively in these settings because not everyone comes to the table with the same understanding, expectation, and collaboration style. While teams are often designed to bring together different voices and perspectives, most leaders default to a singular approach to teamwork that […]

Reframing Student Activism as a Vehicle for Student Leadership Development

Student activism has always been an important vehicle for marginalized students to not only practice civic engagement but to also raise awareness of perceived social injustices related to their collegiate experience. Despite all the opportunities student activism presents, most institutions still carry a negative attitude or feel ill-prepared to engage with such initiatives. Instead of […]

Training Frontline Student Leaders in Customer Service

As institutions prepare to open for the new academic year, training frontline student leaders—including Orientation Leaders, Resident Assistants, and front desk workers—is critical to enhancing the campus culture of service and creating a welcoming environment. Not highlighting “customer service” skills in student staff training leaves your most prominent frontline ambassadors ill-equipped to make a great […]

Supporting Mid-Career Faculty Webcast Recording

Mid-career faculty members (tenured-system faculty members) form a large and important component of the academic workforce who experience unique challenges. Academic life has a short career ladder, and many tenured faculty members reach a plateau where opportunities for advancement decline. Further, there has been relatively little research on tenured faculty and on best practices to support tenured […]

Sue Hodges Moore

Sue Hodges Moore has dedicated her 45-year career to improving lives through public higher education. She served at a comprehensive university in a major metropolitan area, a major urban research university, a rural research institution, a community and technical college system, a fledgling virtual university, and a statewide coordinating board. Just prior to her retirement […]