With the apprentice model of mentoring, a mentee is assigned one mentor, usually someone senior in the organization, to provide guidance in all aspects of their career. Although this is a powerful model that typically serves mentees well, this approach to mentoring does require intensive commitments of time and energy from both individuals. And mentors […]
If you are in an academic leadership position, you’ve encountered challenging faculty who exhibit unprofessional, unproductive, and even destructive behavior. When faculty decline in productivity, stop attending meetings, or criticize their junior colleagues, how can you deal with these inevitable and uncomfortable situations? In this two-part webcast series, our expert instructor will guide you through […]
PARTNERING WITH FACULTY – FROM A FACULTY PERSPECTIVE Bernadette Jungblut of West Virginia University recently spoke to this issue — from a faculty perspective — at an April 2015 Academic Impressions webcast. Now, In this article, Jungblut offers further strategies for partnering with faculty effectively. What follows includes both an institutional case study and Bernadette’s […]
Service excellence requires an ethic of care and cultural sensitivity that recognizes students’ strengths and unique backgrounds to allow you to meet them where they are. Combining these two approaches into a culturally responsive customer service initiative allows an institution to provide holistic support throughout students’ academic journey, which in turn has a direct impact […]
Michelle has been in fundraising for nearly 2 decades, having worked with donors of all types—from annual fund donors to third-party volunteers, principal gift donors, and corporations and foundations. From start-up non-profits in Tanzania, to complex institutions of higher learning in Canada, Michelle takes great pride in her passion for philanthropy and her drive to […]
Michael Bumbry, Ph.D., Senior Director of Alumni Outreach and Engagement, UC San DiegoJennie Van Meter, Senior Director of Alumni Engagement Strategy, UC San Diego Like many industries, higher education too has had to reimagine work in light of the global pandemic. Our decisions will have a lasting impact on the way business is conducted. At […]
Many application processes do not assess for persistence and grit, yet these qualities are often a better predictor of success than academic ability. Traditional admissions processes that focus solely on academics put some students at a disadvantage – especially first-generation or low-income students. Incorporating the right questions into your application processes will help you better […]
Campuses continue to struggle with coordinating and solving campus-wide retention and enrollment challenges. Yet, the University of Tennessee used a problem-solving approach to pull together key partners to address an enrollment challenge. This approach worked so well that they have continued to meet to solve enrollment and retention challenges across campus, such as: Understanding why […]
As Customer Relations Manager, Katie manages all correspondence with our customers and Subject Matter Experts, and coordinates various internal procedures for our Operations Team. She enjoys problem solving and finding a way to meet the needs of everyone we work with. Katie graduated with a Bachelor of Arts in Drama from Washington University in St. […]
Molly serves as the primary lead on many SimpsonScarborough projects, working with each college and university to develop recommendations and strategies that meet their unique branding, recruiting, and fundraising objectives. She has built her career on sound market research and translating complex data into strategic findings. As a science junky in college, Molly learned the […]
