Having a position of authority is only one small piece of being a leader. A more important aspect of being a leader is exercising your influence. The savviest leaders know that behaving in ways that influence the feelings, thoughts, and actions of others is the piece that will ultimately give them traction. Join us online […]
Impact reports can be one of your most valuable donor stewardship and cultivation tools, but shops often lack an overall strategy to implement them efficiently and effectively. Especially now, when many advancement teams are facing reduced resources, reporting can be challenging and time consuming. No matter the size of your shop, you will leave this […]
The chief of staff can be a lonely role. Here is what experienced chiefs of staff have to say about how to find your feet in the role and identify key resources you’ll need. In this series of articles, experienced chiefs of staff offer critical advice on managing the chief of staff role. We will […]
Department chairs are the “front line” of academic management (whether or not, in fact, their positions are classified as management or as faculty) — yet most department chairs receive little or no training for their positions. There are reasons for this: Yet many problems that rise to higher levels of administration could be avoided or […]
Why is it so difficult to nurture innovation and academic entrepreneurship at a college or university? My keen and longstanding interest in innovation was first fueled by my doctoral dissertation research, conducted in the early 1990s with a focus on small college resiliency. I studied the financial performance and management strategies of 100 small resource […]
Susan E. Pyron has direct responsibility for the alumni association’s board of directors and oversight of the annual giving, athletic giving, alumni relations, and parent relations offices focusing on constituent engagement and securing current operations support. Previously, Susan was the executive director of the Commission on the Future, a project that engaged nearly 400 alumni, […]
Vic specializes in institutional research, student learning outcomes assessment, and higher education organizational effectiveness. He writes, consults, and teaches workshops on these subjects. He has published more than 100 articles and book chapters and delivered more than 200 presentations and workshops throughout the U.S., Europe, Asia, and Africa. He is also senior advisor to IU’s […]
This online training will help you execute programming that both prepares your students for life after graduation and builds connections with your alumni or advancement office. We will highlight Indiana University’s innovative “Life After IU” transition programming that successfully prepares students for professional life while building affinity for the institution. During this training we will […]
As the director, Joni works to support educational partnerships among Appalachian State University, University of North Carolina-Asheville, Western Carolina University, and area high schools seeking to increase the college readiness and enrollment into post-secondary education institutions. She has served as director of freshman learning communities in general studies at Appalachian State University and as a […]
Develop and implement your customer service vision at your institution. You will learn about service philosophies that have been used successfully in higher education as well as seven important tactics for turning your customer service vision into a reality. Outline Your Vision in Real Time Throughout this interactive training, you will participate in a series […]
