In her current role, Kristin focuses on understanding and improving the student experience of the Mary Idema Pew Library Learning and Information Commons. This state-of-the-art facility opened in 2013 and has been described as a model of twenty-first century learning. Kristin has conducted post-occupancy assessment and ongoing user research designed to improve user experience within […]
Your faculty voice has the power to shape an online course environment and improve student outcomes. The way you communicate with online learners through your policies, announcements, emails, and assignment feedback impacts student engagement and retention. Now more than ever, instructors need better strategies to support online student success and create genuine connection in the […]
The Chief of Staff role is a relatively new and evolving entity on college campuses. The role is often vaguely defined and consequently, locating resources and support systems to be successful in your position can be a challenge. Join us for this free recorded discussion as we explore tactics and resources to help grow your […]
Romando brings a strong portfolio of experience that helps him succeed in leading division and institutional initiatives around student success for an increasingly diverse student body. He was previously the Associate Vice President for Student Affairs at San Jose State University and has held associate dean and director positions in student affairs at the University […]
ON-CAMPUS WORKSHOP Leading and Influencing as a Department Chair Designed for institutions that are looking to invest in the development and success of their department chairs as leaders and managers. This workshop is a great fit if you want a leadership program: that’s highly practical and skills-based troubleshoot scenarios that department chairs will face […]
10 Lessons on Effecting Change in Higher Education Change is here to stay and it will be more complex, ambiguous, and fast paced than ever before, and presidents are feeling tremendous pressure to significantly reshape their institutions. We wanted the inside story—how do you manage the people, politics, and process of change? For our second event in our series, Presidential Dialogues: Focus on […]
As the director, Joni works to support educational partnerships among Appalachian State University, University of North Carolina-Asheville, Western Carolina University, and area high schools seeking to increase the college readiness and enrollment into post-secondary education institutions. She has served as director of freshman learning communities in general studies at Appalachian State University and as a […]
Develop and implement your customer service vision at your institution. You will learn about service philosophies that have been used successfully in higher education as well as seven important tactics for turning your customer service vision into a reality. Outline Your Vision in Real Time Throughout this interactive training, you will participate in a series […]
Establishing a successful weekly writing practice can dramatically improve your productivity. However, there are lots of pitfalls that stand between faculty members and actually accomplishing their writing and productivity goals. Join Laura Plummer, Director of the Scholarly Writing Program at Indiana University, as she outlines ways to overcome these obstacles. Because productive writing depends on […]
Although the FERPA regulations have not changed significantly in the last several years, new violations and compliance challenges have arisen. In this webcast, you will hear how several institutions handled challenging FERPA cases and learn to successfully navigate FERPA challenges of your own. During this training, Dr. Helen Garrett, also known as the FERPA Princess, […]
