With a mission to serve students, one-stop centers and staff are continuously looking for ways to improve customer service. New service initiatives are often limited by physical space and budget restrictions. Fortunately, using readily available technology and simple steps, you can increase accessibility and reduce wait times by deploying service staff across your campus. Join […]
Historical efforts by admissions officers and enrollment managers to assess a student’s potential for high academic performance and academic persistence have focused on cognitive potential, measured most frequently by past academic performance (high school GPA) and standardized test scores (SAT, ACT). Yet there is a growing awareness among enrollment managers (driven and confirmed by the […]
Although institutions had already struggled to address the student mental health crisis before the COVID-19 pandemic, data shows that in the past two years, students have reported increased frequency and severity in mental health challenges. Adding to this challenge is the fact that, for many students, their only available options for mental health services or […]
MEMBER EXCLUSIVE The Key to a Chair’s Success: Situational Awareness of Your Department A 3-Week Program Join our program to receive bite-sized content for 3 weeks. The next cohort starts on Monday. Inform your leadership choices by developing a greater understanding of what is happening in your department and why it’s happening. You’ll be introduced […]
Managing the Whole Student Life CyclePaul Marthers is the author of Managing the Whole Student Life Cycle: A Handbook for Higher Ed. Make retention a whole-campus initiative in more than just name. From matriculation to graduation, walk through how to coordinate across enrollment management, student affairs, and academic affairs to create conditions and programs that […]
According to a recent report by the Workforce Strategy Center, by 2018, two-thirds of the jobs in the US economy will require a postsecondary credential, yet 80 million to 90 million adult workers have low basic skills and are not qualified for those jobs. These data suggest that over the next decade, colleges and universities […]
FREE WEBCAST Student Mental Health: A Discussion for Student Success Leaders Live Webcast: June 10, 2022 | 1:00 – 2:00 p.m. ET Learn how others are adapting their strategies and services to respond to the student mental health crisis. Although institutions had already struggled to address the student mental health crisis before the COVID-19 pandemic, […]
