“This conference and topic material is immediately applicable and I wish I would have attended closer the to start of my administrative leadership role. Fantastic experience and it meets a critical need for me.”

– Rusty Gosz, University of Idaho Extension Program Director

“Jeanne Hey’s EM & EM Model for dealing with difficult employees in academia helps clarify a strategy for dealing with difficult Faculty & Staff. I plan to employ the insights and strategies we learned in this workshop immediately by establishing a consistent methodology for the supervisors at my institution. Thank you to Jeanne and the Academic Impressions team for providing such a useful and enjoyable learning environment!”

– Linda DeButts, Program Mgr of Professional Development-HR, Brookdale Community College