Customer Service Skills Training: Certification for Higher Education Professionals
November 13 - 15, 2024 | OnlineVirtual Conference
How Customer Service Can Save Your Institution from the Enrollment Cliff
December 3, 2024 | Online TrainingFree Event
Creating a Service Excellence Training Program for Your Campus
February 10 - 11, 2025 | Denver, COConference
Customer Service Skills Training: Certification for Higher Education Professionals
March 24 - 25, 2025 | Atlanta, GAConference
Webcast Recording
Building a Sustainable Culture of Service Excellence
Webcast Recording
Webcast Recording
Managing Student and Employee Complaints
Webcast Recording
Training Frontline Student Leaders in Customer Service
Webcast Recording
Auditing and Improving Customer Service on Your Campus
Webcast Recording