Customer Service Skills Training: Certification for Higher Education Professionals

As competition in higher education intensifies, so do the appetites of prospective students for institutions that provide the best education and experience for their tuition dollars. Instilling a culture of service excellence at all levels of an institution can directly enhance enrollment and improve student retention. The COVID-19 pandemic has had an undeniable impact on […]

Five Paths to Leadership℠ Results Debrief Session (April 19, 2024)

Now included in membership! Academic Impressions’ Five Paths to Leadership℠ Assessment has been leveraged in our leadership programs for years. Thousands of leaders in higher ed have benefited from this dynamic model that explores and reveals how one’s leadership styles manifest under normal circumstances—and how they change under stress. Having a deeper understanding of your […]

Five Paths to Leadership℠ Results Debrief Session (March 22, 2024)

Now included in membership! Academic Impressions’ Five Paths to Leadership℠ Assessment has been leveraged in our leadership programs for years. Thousands of leaders in higher ed have benefited from this dynamic model that explores and reveals how one’s leadership styles manifest under normal circumstances—and how they change under stress. Having a deeper understanding of your […]

Five Paths to Leadership℠ Results Debrief Session (May 31, 2024)

Now included in membership! Academic Impressions’ Five Paths to Leadership℠ Assessment has been leveraged in our leadership programs for years. Thousands of leaders in higher ed have benefited from this dynamic model that explores and reveals how one’s leadership styles manifest under normal circumstances—and how they change under stress. Having a deeper understanding of your […]

Inclusive Leadership Certificate Program: Build Your Skills and Self-Awareness – September Cohort

Effective leadership is inclusive leadership. When our colleagues feel they can show up authentically in all aspects of their identities and contribute without fear of repercussion, we’re building stronger teams and stronger organizations. But this doesn’t happen automatically—it takes time, intention, and continuous learning and growth.  Our Inclusive Leadership Certificate Program: Build Your Skills and Self-Awareness is […]

Taking a Formative Assessment Approach to Annual Faculty Evaluations

Whether your faculty are standout rock stars, or they are struggling to perform as expected, the annual evaluation is a valuable opportunity to foster engagement with them. It’s a chance to reflect on how the year has gone, express gratitude for their contributions to the campus community, and provide specific and actionable feedback to help […]

The Art of Faculty Accountability

For many reasons, it can feel challenging to hold faculty accountable for their performance—especially when they’re struggling. The truth is, not holding faculty to expected standards often seeds long-term problems, creates resentment amongst faculty colleagues, and is a disservice to the institution’s students. But how do we do this work in a way that brings […]

Supervision Certificate Program – March 4 Cohort

All too often in higher education, individuals move into a supervisory role without the necessary tools and skills to be successful. Particularly in today’s challenging environments, effective supervision is key to building an equally effective culture where each individual can contribute to team success. Join us online for a four-week bootcamp specifically designed for higher […]

Actualize Your Purpose, Part 2: Everyday Strategies for Staying Connected to Your Well-Being

Working in higher education now requires navigating remote, hybrid environments and supporting overextended students and colleagues while navigating institutional complexity and resource precarity. To show up for this kind of work, you must intentionally center your well-being to thrive in this ever-changing environment.  In Part 1 of this workshop series, you assessed your well-being, identified […]

Actualize Your Purpose, Part 1: Connecting Your Well-Being to Your Work

Working in higher education now requires navigating remote, hybrid environments and supporting overextended students and colleagues while navigating institutional complexity and resource precarity. To show up for this kind of work, you must intentionally center your well-being to thrive in this ever-changing environment.  Join us for Part 1 of our interactive workshop series, Actualize Your […]