Event Category: Free For All-Inclusive

Navigating Higher Education Politics as Mid-Career Faculty: A Time for Discussion

As faculty move through the mid-career stage, they can face additional career hurdles and possibilities. Higher education feels more unstable than ever, with challenges from state legislatures to funding and tenure, struggles with student engagement and mental health, and greater numbers of faculty and staff leaving for jobs outside universities. Faculty who are able to respond to these challenges with flexibility and by generating connections on their campuses can see them as opportunities, and thus are better able to make career decisions intentionally. Join us for a one-hour discussion facilitated by Dr. Edmund Acevedo to consider what it takes to successfully navigate the politics of higher education at the mid-career stage. You will have the chance to:

Women’s Leadership Success in Higher Education (Summer 2023)

Are you looking to take the next step in leadership but aren’t sure where to start? What strengths do you have that can help you lead with excellence? Would you like to connect with other women leaders in higher education for shared learning and support? Please join us for this powerful two-day leadership conference and experience. With this event, you will have opportunities to build a valuable affinity network with your peers that can provide mentorship and guidance as you move forward with your goals afterward. In addition, you will be able to take our Five Paths to Leadership℠ Self-Assessment before the conference at no additional charge. This assessment will help you to understand ways of achieving greater balance among five forms of intelligence in order to improve your overall effectiveness as a leader. You will actively use the results of this assessment during the first session. Can’t attend the conference? Buy the binder.

Faculty Mentorship: Incorporating Inclusive Practices to Foster Faculty Success

Faculty mentorship has proven to be a key factor in faculty success, as it increases research productivity, improves career satisfaction, and plays a crucial role in retaining faculty. Mentorship is especially important for historically underrepresented faculty, who face more barriers to career advancement in the academy than their white male cisgender peers. But knowing how to establish high-quality mentorship programs and how to effectively mentor across differences can be difficult. How can you set up meaningful mentor relationships that acknowledge and center issues of power and privilege across race, gender, parental status, religion, sexual orientation, and generational differences? This conference is designed to help both current faculty mentors and those who oversee faculty mentoring programs to develop better and more inclusive mentoring practices. Inclusive mentorship creates a dynamic where mentor and mentee can dialogue across differences and connect in a mutually beneficial relationship. In this virtual conference, you will gain practical strategies to help you:

Recognizing & Resisting Imposter Syndrome: A Discussion Series

The competitiveness, individualism, and emphasis on expertise in higher education creates an environment ripe for imposter syndrome, where people across roles and responsibilities feel as if they are not “enough” or ever “doing enough.” In this discussion series, you will learn how imposter syndrome operates, both institutionally and psychologically, to keep you from contributing your best self to the world. Using insights from recent research on imposter syndrome and focused reflection questions, our leadership coach, Jennifer Askey, will help you see through your own imposter syndrome and identify strategies for managing it in your day-to-day life. Each discussion in the series will feature research and/or a unique case study to guide the conversation. You can join all three discussions or attend only one, as preferred.

Women’s Leadership Success in Higher Education

Are you looking to take the next step in leadership but aren’t sure where to start? What strengths do you have that can help you lead with excellence? Would you like to connect with other women leaders in higher education for shared learning and support? Please join us for this powerful two-day leadership conference and experience. With this event, you will have opportunities to build a valuable affinity network with your peers that can provide mentorship and guidance as you move forward with your goals afterward. In addition, you will be able to take our Five Paths to Leadership℠ Self-Assessment before the conference at no additional charge. This assessment will help you to understand ways of achieving greater balance among five forms of intelligence in order to improve your overall effectiveness as a leader. You will actively use the results of this assessment during the first session.

Customer Service Skills Training: Certification for Higher Education Professionals

As competition in higher education intensifies, so do the appetites of prospective students for institutions that provide the best education and experience for their tuition dollars. Instilling a culture of service excellence at all levels of an institution can directly enhance enrollment and improve student retention. The COVID-19 pandemic has had an undeniable impact on both the student and employee experience. And with the pending enrollment cliff, institutions will need to retain students at a higher rate, making service excellence more important than ever before. Join us for this virtual learning experience developed for higher education frontline customer service professionals and those who supervise them. Through interactive and small-group activities, you will dive into: You will leave this training with increased confidence in your customer service skills and a greater ability to handle a wide variety of service scenarios.

Supervising Multigenerational Teams: Building Understanding to Support Success

Your team may have up to five generations working together, a phenomenon that is unique to our time in history. This generational diversity makes our teams stronger and more ready to meet the needs of an increasingly diverse student population. To leverage the full strength that comes from this generational diversity, however, supervisors must first understand the value of and know how to appreciate the unique styles and preferences of each team member. Join our facilitator and your peers across the country to share best practices and experiences for increasing all of our understanding on successfully supervising multigenerational teams. You will come away from the training with the following:

Training Frontline Student Leaders in Customer Service

As institutions prepare to open for the new academic year, training frontline student leaders—including Orientation Leaders, Resident Assistants, and front desk workers—is critical to enhancing the campus culture of service and creating a welcoming environment. Not highlighting “customer service” skills in student staff training leaves your most prominent frontline ambassadors ill-equipped to make a great first impression. This webcast will provide an overview of the skills that student leader training programs should incorporate in order to highlight the importance of customer service, including: Leave with Discussion Questions for Your Student Leaders One way you can use this training is to ask all of your student leaders to watch it and to then facilitate a dialogue among themselves after the fact. A list of discussion questions will be provided to all webinar participants with this use in mind.