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You’ve introduced the idea of enhancing customer service on your campus, you’ve read the latest trends, and have provided training for your team. And now the hard part begins—moving from the idea stage to the sustainable actions that will lead to change, especially when it comes to retention and the student experience. This webcast will share specific and actionable steps to leading lasting culture change around service excellence at your institution. How can you move from offering a service excellence training, to building a true service excellence culture on your campus? This webcast will help you to keep the momentum going.
All too often in higher education, individuals move into a supervisory role without the necessary tools and skills to be successful. Particularly in today’s challenging environments, effective supervision is key to building an equally effective culture where each individual can contribute to team success. Join us online for a four-week bootcamp specifically designed for higher education supervisors who are new to their roles or looking to deepen their skills.
All too often in higher education, individuals move into a supervisory role without the necessary tools and skills to be successful. Particularly in today’s challenging environments, effective supervision is key to building an equally effective culture where each individual can contribute to team success. Join us online for a four-week bootcamp specifically designed for higher education supervisors who are new to their roles or looking to deepen their skills.
Dogs, often hailed as humans’ best friends, have been the topic of many scientific studies looking into how they might boost our well-being. In this Spotlight, we’ll explain how your friendly pup can benefit your health across the board. According to the American Society for the Prevention of Cruelty to Animals (ASPCA), an estimated 78 million dogs are owned as pets in the United States. It is unclear when dogs were first domesticated, but a studyTrusted Source published last year claims that, at least in Europe, dogs were tamed 20,000–40,000 years ago. It is likely that humans and dogs have shared a special bond of friendship and mutual support ever since at least the Neolithic period — but why has this bond been so long-lasting? Of course, these cousins of the wolves have historically been great at keeping us and our dwellings safe, guarding our houses, our cattle, and our various material goods. Throughout history, humans have also trained dogs to assist them with hunting, or they have bred numerous quirky-looking species for their cuteness or elegance.
Diversity, equity and inclusion (DEI) efforts have provoked a tidal wave of fury from a broad swath of Americans, especially some White Americans, who believe such efforts paint all White people as “bad people.” Until we develop a more nuanced understanding of the White racial identity development process that decenters shame and guilt and recenters the damaging effects of structural racism on all of us, we will continue to elicit sharp resistance that stymies social justice struggles. In this interactive workshop, you will have a chance to further your own self-awareness and understanding by engaging with concepts around the history of Whiteness, White socialization, and the psychology of White racial development in the U.S. today. You will leave the event with:
Now included in membership! Academic Impressions’ Five Paths to Leadership℠ Assessment has been leveraged in our leadership programs for years. Thousands of leaders in higher ed have benefited from this dynamic model that explores and reveals how one’s leadership styles manifest under normal circumstances—and how they change under stress. Having a deeper understanding of your own leadership styles in varying situations increases your self-awareness, enhances your emotional quotient, and allows you to more effectively plan, communicate, strategize, and, ultimately, lead. Join us to learn what your own leadership styles are, how they might change under stress, and how this can apply to your team. During the workshop, we’ll walk through:
While many supervisors ‘got by’ in managing a hybrid workforce when the pandemic necessitated it, it is now a strategic recruitment and retention tool for many institutions, and frankly, it is here to stay. Despite this, training on how to manage hybrid teams successfully is woefully lacking. If we fail to learn how to best supervise our hybrid teams, we risk a lack of productivity, retention issues, and disengagement. Join our expert facilitator and your peers from across the country to share lessons learned, common challenges, and proven solutions. This virtual training will provide you with:
Now included in membership! Academic Impressions’ Five Paths to Leadership Assessment has been leveraged in our leadership programs for years. Thousands of leaders in higher ed have benefited from this dynamic model that explores and reveals how one’s leadership styles manifest under normal circumstances—and how they change under stress. Having a deeper understanding of your own leadership styles in varying situations increases your self-awareness, enhances your emotional quotient, and allows you to more effectively plan, communicate, strategize, and, ultimately, lead. Join us to learn what your own leadership styles are, how they might change under stress, and how this can apply to your team. During the workshop, we’ll walk through:
Now included in membership! Academic Impressions’ Five Paths to Leadership Assessment has been leveraged in our leadership programs for years. Thousands of leaders in higher ed have benefited from this dynamic model that explores and reveals how one’s leadership styles manifest under normal circumstances—and how they change under stress. Having a deeper understanding of your own leadership styles in varying situations increases your self-awareness, enhances your emotional quotient, and allows you to more effectively plan, communicate, strategize, and, ultimately, lead. Join us to learn what your own leadership styles are, how they might change under stress, and how this can apply to your team. During the workshop, we’ll walk through:
