Women’s Leadership Success in Higher Education (Summer 2023)

Are you looking to take the next step in leadership but aren’t sure where to start? What strengths do you have that can help you lead with excellence? Would you like to connect with other women leaders in higher education for shared learning and support? Please join us for this powerful two-day leadership conference and […]

Faculty Mentorship: Incorporating Inclusive Practices to Foster Faculty Success

Faculty mentorship has proven to be a key factor in faculty success, as it increases research productivity, improves career satisfaction, and plays a crucial role in retaining faculty. Mentorship is especially important for historically underrepresented faculty, who face more barriers to career advancement in the academy than their white male cisgender peers. But knowing how […]

Recognizing & Resisting Imposter Syndrome: A Discussion Series

The competitiveness, individualism, and emphasis on expertise in higher education creates an environment ripe for imposter syndrome, where people across roles and responsibilities feel as if they are not “enough” or ever “doing enough.” In this discussion series, you will learn how imposter syndrome operates, both institutionally and psychologically, to keep you from contributing your […]

Women’s Leadership Success in Higher Education

Are you looking to take the next step in leadership but aren’t sure where to start? What strengths do you have that can help you lead with excellence? Would you like to connect with other women leaders in higher education for shared learning and support? Please join us for this powerful two-day leadership conference and […]

Customer Service Skills Training: Certification for Higher Education Professionals

As competition in higher education intensifies, so do the appetites of prospective students for institutions that provide the best education and experience for their tuition dollars. Instilling a culture of service excellence at all levels of an institution can directly enhance enrollment and improve student retention. The COVID-19 pandemic has had an undeniable impact on […]

Supervising Multigenerational Teams: Building Understanding to Support Success

Your team may have up to five generations working together, a phenomenon that is unique to our time in history. This generational diversity makes our teams stronger and more ready to meet the needs of an increasingly diverse student population. To leverage the full strength that comes from this generational diversity, however, supervisors must first […]

Training Frontline Student Leaders in Customer Service

As institutions prepare to open for the new academic year, training frontline student leaders—including Orientation Leaders, Resident Assistants, and front desk workers—is critical to enhancing the campus culture of service and creating a welcoming environment. Not highlighting “customer service” skills in student staff training leaves your most prominent frontline ambassadors ill-equipped to make a great […]

Advanced Title IX Investigator Training and Certification 

As Title IX 2020 Final Regulations and accompanying OCR Guidance continue to unfold, so do the complexities involved in sexual harassment cases that universities must address. Upon the filing of a formal complaint alleging sexual harassment, the Title IX 2020 Amendments require institutions to conduct a thorough and impartial investigation within their grievance process. These […]