Building a Sustainable Culture of Service Excellence  

You’ve introduced the idea of enhancing customer service on your campus, you’ve read the latest trends, and have provided training for your team. And now the hard part begins—moving from the idea stage to the sustainable actions that will lead to change, especially when it comes to retention and the student experience. This webcast will share specific […]

Supervision Certificate Program – October 2nd Cohort

All too often in higher education, individuals move into a supervisory role without the necessary tools and skills to be successful. Particularly in today’s challenging environments, effective supervision is key to building an equally effective culture where each individual can contribute to team success. Join us online for a four-week bootcamp specifically designed for higher […]

Supervision Certificate Program – September 5th Cohort

All too often in higher education, individuals move into a supervisory role without the necessary tools and skills to be successful. Particularly in today’s challenging environments, effective supervision is key to building an equally effective culture where each individual can contribute to team success. Join us online for a four-week bootcamp specifically designed for higher […]

Demo for Ops

Dogs, often hailed as humans’ best friends, have been the topic of many scientific studies looking into how they might boost our well-being. In this Spotlight, we’ll explain how your friendly pup can benefit your health across the board. According to the American Society for the Prevention of Cruelty to Animals (ASPCA), an estimated 78 million dogs […]

Between Shame and Supremacy: A Model for Healthy White Identity Development 

Diversity, equity and inclusion (DEI) efforts have provoked a tidal wave of fury from a broad swath of Americans, especially some White Americans, who believe such efforts paint all White people as “bad people.” Until we develop a more nuanced understanding of the White racial identity development process that decenters shame and guilt and recenters […]

Five Paths to Leadership℠ Results Debrief Session (September 29, 2023)

Now included in membership! Academic Impressions’ Five Paths to Leadership℠ Assessment has been leveraged in our leadership programs for years. Thousands of leaders in higher ed have benefited from this dynamic model that explores and reveals how one’s leadership styles manifest under normal circumstances—and how they change under stress. Having a deeper understanding of your […]

Success Managing a Hybrid Workforce  

While many supervisors ‘got by’ in managing a hybrid workforce when the pandemic necessitated it, it is now a strategic recruitment and retention tool for many institutions, and frankly, it is here to stay.  Despite this, training on how to manage hybrid teams successfully is woefully lacking. If we fail to learn how to best […]

Five Paths to Leadership Results Debrief Session (August 25, 2023)

Now included in membership! Academic Impressions’ Five Paths to Leadership Assessment has been leveraged in our leadership programs for years. Thousands of leaders in higher ed have benefited from this dynamic model that explores and reveals how one’s leadership styles manifest under normal circumstances—and how they change under stress. Having a deeper understanding of your […]

Five Paths to Leadership Results Debrief Session (July 21, 2023)

Now included in membership! Academic Impressions’ Five Paths to Leadership Assessment has been leveraged in our leadership programs for years. Thousands of leaders in higher ed have benefited from this dynamic model that explores and reveals how one’s leadership styles manifest under normal circumstances—and how they change under stress. Having a deeper understanding of your […]

Navigating Higher Education Politics as Mid-Career Faculty: A Time for Discussion

As faculty move through the mid-career stage, they can face additional career hurdles and possibilities. Higher education feels more unstable than ever, with challenges from state legislatures to funding and tenure, struggles with student engagement and mental health, and greater numbers of faculty and staff leaving for jobs outside universities. Faculty who are able to […]