There’s no question that the importance of customer service has become increasingly valuable in higher education. As institutions grapple with ways to retain students and employees, enhancing customer service and service excellence around campus is critical. No longer is the pressing issue ‘if we should’ provide customer service training to our teams, but ‘how.’ This […]
New leaders often find themselves learning on the go—and often at the expense of intentional reflection on their leadership strengths, journey, or skill development. This leadership conference, facilitated by experienced higher education leaders, provides you with a set of tools for applying the key tenets of successful and equitable leadership. You’ll practice how to approach […]
Higher education is at an inflection point. Small colleges have closed due to financial and enrollment challenges, there is public scrutiny over cost, curriculum, value, and the worth of a college degree, and student debt is at an all-time high. And for all of these issues, the Chief of Staff/Chief Strategy Officer plays a crucial […]
Become a certified practitioner of the Five Paths to Leadership℠ Self-Assessment and bring your expertise to your institution to both support individual learners and facilitate workshops with your campus. The Five Paths to Leadership℠ Self-Assessment is being used by thousands of faculty and staff in higher education across North America. The magic of the Five […]
Become a certified practitioner of the Five Paths to Leadership℠ Self-Assessment and bring your expertise to your institution to both support individual learners and facilitate workshops with your campus. The Five Paths to Leadership℠ Self-Assessment is being used by thousands of faculty and staff in higher education across North America. The magic of the Five […]
Thousands of faculty and staff across North America have benefited from The Five Paths to Leadership℠ Self-Assessment because it’s an intuitive and powerful tool that helps them to better understand their natural leadership style and how it changes under stress. By growing their self-awareness, they become more adaptive and responsive leaders, which positions them well […]
Thousands of faculty and staff across North America have benefited from The Five Paths to Leadership℠ Self-Assessment because it’s an intuitive and powerful tool that helps them to better understand their natural leadership style and how it changes under stress. By growing their self-awareness, they become more adaptive and responsive leaders, which positions them well […]
Thousands of faculty and staff across North America have benefited from The Five Paths to Leadership℠ Self-Assessment because it’s an intuitive and powerful tool that helps them to better understand their natural leadership style and how it changes under stress. By growing their self-awareness, they become more adaptive and responsive leaders, which positions them well […]
Leadership development has emerged as one of the most important priorities for institutions today. It’s becoming harder and harder to lead through the myriad of challenges facing our institutions and the strain on leaders has arguably never been so great. Worse, the constantly revolving door of key leadership positions has starkly revealed the depth or […]
Academic Impressions has helped more institutions to develop in-house leadership programs than any other organization in higher education, and in this flagship two-day event, we’ll share what we’ve learned over 15 years of developing leaders and supporting in-house programs. Whether you are simply dipping your toe into the leadership space for the first time, or […]
