Are you meeting the customer service needs of your adult students? Agenda Identifying adult students on your campus Communication essentials: Accurate and timely information Maintaining “high touch†service delivery Simple changes to your in-person service Considerations for online touchpoints Identifying metrics for success Assessing and reporting your customer service efforts Aligning your efforts with the […]
Instructional designers and course developers are facing new design challenges amid increased demand for high-quality blended courses and programs. When executed properly, blended courses provide a high level of engagement from learners and establish measurable learning outcomes with the means for achieving them. How are you ensuring that the blended courses you are designing combine […]
Are you using email to communicate with an expanding number of advisees? Do you want to better manage your email communication? Research shows that quality advising relationships increase student persistence. Email communication using a developmental framework can be an opportunity to build a stronger rapport with advisees. Join us online as our expert instructor contextualizes […]
Electronic communication between academic advisor and student has become more transparent with the advent of technology. The reliance upon electronic records raises substantial questions about privacy, notation, and storage. Is your campus effectively addressing the legal and ethical implications inherent in advising documentation? Join us and learn how to minimize risk and maximize student engagement […]
Maintaining online course quality is key to successfully growing online programs. However, supporting and monitoring online instruction is challenging because of the varying quality of teaching in the online environment. By implementing a peer mentor model that capitalizes on the internal expertise of your best online faculty, you can improve course quality across all of […]
Gain tools and tips for creating high-quality ePortfolios that help students showcase experiential learning. Agenda Creating an ePortfolio map Essential components Recommended components Related artifacts Designing resources to support students during the process Online resources In-person assistance Sample rubrics to measure ePortfolio quality Required components criteria Integrating learning outcomes
Did you know that the TEACH Act and copyright law apply differently to MOOCs than to closed online courses? Agenda Ownership of course content Work made for hire Joint authorship Contractual relationships Using third-party materials Transformative fair use As assignments (permission) Linking to course sites TEACH Act and MOOCs Closed online courses Criteria for MOOCs […]
As institutions deal with depleting capital funding sources, public private partnerships (P3s) remain a particularly viable source of capital funding for the housing sector. However, as competition in the private sector grows, institutions must leverage the RFP process to ensure their needs are met within a financially sustainable project. To do this, colleges and universities […]
Campus faculty, staff, and administrators who have access to student records must understand how the latest FERPA regulatory changes impact their use of protected information. Compliance becomes tricky given the number of employees accessing protected information, the frequent turnover in the employee pool, and the various exceptions that FERPA permits. Join us online for a […]
Managing and engaging aging donors is a sensitive issue for both development officers and donors’ families. Many development officers are not properly trained to recognize signs of dementia and Alzheimer’s, and soliciting gifts from donors when they are not of sound mind or body can result in lawsuits and other reputational issues for an institution. […]
Pursuing international markets in online education can bring in new revenue and a more prestigious global image. However, efficiently expanding these programs to reach or meet an international need in education can be difficult. In order to capitalize on your programs’ competitive advantage, specific processes and support structures must be designed to target and align […]
Are you losing students because your value proposition to prospective students and parents simply communicates price? Agenda Introduction Value defined Key perceptions of value (considerations for prospective audience) Key components of value Data gathering Internal sources (surveys, post-graduation plans) External sources (organizations, 3rd party studies) Applying value and data to message 10 key strategic questions […]
Many campuses only become aware of hazing issues after a crisis, prompting a reactive approach to fix the problem. Hazing prevention initiatives are not new, but often fall flat because they do not take into account the underlying cultural change that must occur to address this systemic challenge. Join us to learn how to implement […]
It may seem difficult to both balance space management in your academic library and continue to cultivate a thriving general collection that meets the needs of 21st century faculty and students. However, strong weeding and storage policies offer an effective way to meet both aims. The key is to move beyond just reviewing circulation data […]
Learn how integrating information literacy into your first-year experience programs can improve student success. Agenda After providing a brief overview of the first-year experience movement, our expert instructor will share practical tips and advice on the following aspects of information literacy programs: Developing shared goals Information literacy outcomes Role of the entire campus Student development […]
Learn how you can create social-media-based experiential learning activities that improve student engagement. Agenda Friday, October 25, 2013 1:00 – 2:30 p.m. EDT Integration of social media into curriculum and privacy concerns Creating experiential learning using different types of social media Best practices and effective uses of social media Live discussion Google+ for conducting office […]
Third party vendors can provide a wide array of expertise, specifically in increasing the enrollment and capacity of universities’ online offerings. However, extracting the most value from these partnerships requires developing an effective and lasting framework. Diligent preparation and a comprehensive approach allow your institution to take advantage of vendor partnerships while avoiding unnecessary costs. […]
As institutions increasingly leverage mobile learning, certain critical questions are emerging as to how to best manage, distribute, and maintain these mobile devices. Join us online to examine different models and determine which ones may work for you. Using several institutional examples, we’ll answer these important questions: What are some institutional business models for procuring […]
Don’t waste your institution’s time and resources. Lay the groundwork for a successful MOOC offering. Agenda Introduction of Experts and Institutional Objectives Vanderbilt University The University of Texas at Arlington – Undergraduate Nursing Program Developing a Plan Institutional goals and objectives Obtaining internal buy-in Identifying measures to success Selecting instructors, courses, and term structure Selecting […]
Selecting a learning management system (LMS) is a complex endeavor that requires spending hundreds of hours vetting different options; balancing the competing needs of faculty, students, and administrators; and making a multi-year commitment. Join us online as our instructor walks you through the crucial steps for selecting an LMS on your campus. Having recently selected […]
