This online training will show you a model for better recruiting, training, and managing your peer-to-peer or class agent fundraising volunteers. We will highlight Colby College’s annual fund volunteer program that successfully built relationships with donors as well as strengthened the volunteer’s relationship with the institution. You will learn: Tactics in recruitment and onboarding How to create a volunteer tracking database Appropriate metrics to evaluate your program How to keep volunteers engaged and feeling valued
This online training will help you manage and resolve a variety of conflicts within your department and institution. You will be introduced to a number of practical tools that can be used to address conflict in its earliest stages and better manage conflict before it becomes a formal dispute. There is no one-size-fits all approach to resolving conflicts. That’s why our expert instructor will present numerous scenarios and discuss the use of framing, facilitation, and other dispute resolution tools to help you: Improve and sustain a healthy working environment Build rapport among colleagues Increase faculty morale Our expert instructor serves as a consultant, facilitator, and conflict coach for colleges and universities across the country, assisting them with the implementation of supervisory best practices and communication tools to effectively manage departmental and other campus conflict.
Make sure your instructional and informational technology is accessible to everyone on campus. Agenda What’s Changed? Regulatory requirements Case law 4 Steps for EIT Compliance Assessing: Do your current EITs meet the most updated accessibility standards? Conducting an in-house self-audit Choosing the right standard for your institution Building: How do you create a strategic plan to address your accessibility needs? Long-term strategic plan timelines Interim strategic plans to mitigate the purchasing process Prioritizing: What are the most important needs for your institution? Functional considerations for online services Volume considerations for the most common needs Identifying: What needs to be reviewed to ensure long-term accessibility? Contract renewal dates Purchasing guidelines and RFP adjustments What Now? Preparing for upcoming government standards Action steps to get you started today Final Q&A
Realize the benefits of coordinating across your athletics and alumni relations offices. Agenda Developing partnerships across athletics and alumni relations Setting shared goals for athletics events Co-planning athletics events Creating complementary messaging for athletics events Executing successful athletics-focused events Balancing event staffing across athletics and alumni relations teams Debriefing athletics events Reviewing event attendee lists Deploying appropriate follow-up Engaging student athletes as future alumni Getting started at your institution
This online training will prepare you to design a learning commons that helps you achieve your programmatic goals. You will leave with: Programmatic considerations for implementing learning commons on campus The ability to connect programming goals to learning commons design choices Many examples of finished learning commons spaces to aid your own design Our expert presenters bring the experiences of multiple projects to the table. Their firsthand knowledge will help answer your learning commons questions and move your project forward.
Many institutions have adopted prior learning assessment (PLA) as a way to retain and graduate more students. Through PLA, students gain college-level credit for knowledge and skills learned from nontraditional sources such as work and life experiences. The challenge for institutions is assessing students’ mastery of a subject and determining how to award credit on a consistent basis. Join us to learn how your institutions can offer credit for prior learning assessment. During this online training we’ll address the following: Sources of prior learning assessment Faculty perception, awareness, and resistance PLA credit review and approval process Balancing PLA credit toward elective vs. major requirements
Frontline fundraisers typically have strong relationships with donors. However, many are not sufficiently trained on stewardship techniques, and they focus primarily on solicitation. By utilizing proven stewardship techniques, your frontline fundraisers can improve donor engagement, retention, and giving. Join us online to learn how to integrate sound donor relations practices throughout the entire solicitation cycle. Our expert instructor will share practical tips and case study examples for frontline fundraisers interested in taking a more donor-centered approach to fundraising. Additional Resources In addition to the webcast you will leave with a gap analysis template to help you assess what donor relations practices you are currently executing and what areas you can improve in the future.
Outsourcing campus services can be an appealing option for institutions looking to improve campus services while reducing costs. However, many institutions struggle to structure and negotiate these contracts in a way that serves both short- and long-term service goals. Successful outsourcing contracts balance institutional expectations with service provider interests, especially when: Articulating project scope and subsequent pricing models Outlining service expectations Managing and incentivizing service providers Join us for a webcast that will discuss how to structure your future outsourcing contracts to achieve both short- and long-term service goals.
Agenda Learn the fundamentals of strategic enterprise risk management (ERM). This online training is a great opportunity for your entire team to learn how ERM can help your institution holistically assess and manage risk. We will cover: Successes, failures, and lessons learned about ERM How ERM can benefit you with accreditors, regulators, bond agencies, and more Why your institution should consider pursuing ERM
Discuss relevant scenarios and practical tips to better understand how FERPA applies to the everyday work of faculty. Agenda An Overview of the FERPA Framework What Is, and Is Not, an “Education Record”? Exams and papers Grades Transcripts Recommendation letters Advising records Teaching assistant personnel records Personal notes When, and to Whom, May “Education Records” Be Disclosed? Directory information The “school official” exception Parents (and spouses) Health and safety emergencies Consent What Rights Do Students Have to See, and Demand Changes to, Their Own Education Records? FERPA Implications of Educational Technology Practical Tips
Commencement is a largely untapped opportunity to steward students, officially welcome them to the alumni community, and culminate their student philanthropy efforts. It can also be difficult to gain a presence with an event that is steeped in institutional history and tradition. In this webcast, our expert instructor will guide you through: Incorporating commencement activities into your overall student philanthropy program Collaborating across campus to gain buy-in and bring your plans to life Increasing awareness and visibility of alumni relations during commencement You will leave with ideas to better engage your future alumni during your next commencement.
This online training will help you execute programming that both prepares your students for life after graduation and builds connections with your alumni or advancement office. We will highlight Indiana University’s innovative “Life After IU” transition programming that successfully prepares students for professional life while building affinity for the institution. During this training we will discuss: What transition programming has worked and why Online and in-person transition programming How to scale a similar model to your institution
Have you considered highly tailored marketing campaigns to increase your enrollment? Agenda Trends and Challenges Enrollment patterns and forecasts Cultural barriers related to risk-taking and investing in marketing Reallocation mindset Planning for Enrollment Success Data gathering and analysis Establishing ‘business as usual’ baseline Deciding on new, above-and-beyond tactics Developing a new budgeting approach Making the case with leadership Implementation Timing Campaign management Communications to campus and higher-ups Measurement, Monitoring, and Continuous Improvement Reporting on effectiveness and success Strategies for continuous improvement
Launching accelerated programs comes with a distinct set of challenges for a host of campus stakeholders. Proactively addressing these risks will help provide a high quality experience and help ensure it is a suitable long-term program. Join us for an online training designed to help surface the key challenges that accompany the launch of accelerated degree programs. Our expert faculty will show you proven models for integrating and sustaining accelerated programs. This training will provide insight into: Managing the reorganization of complex degree pathways Avoiding student support breakdowns Effectively preparing faculty to aid in student completion
There continues to be a growing number of international students enrolling at U.S. colleges and universities. As these students prepare to graduate and consider jobs in their home countries or abroad, they need extra support navigating the job-search process. We will discuss trends in working with international students, along with programming and resources to support your international students as they navigate opportunities and barriers within their career development. Join us for this online training to learn more about what different campuses are doing to help students create future opportunities. We’ll discuss examples of successful programs and outreach, and participants will have a chance to share what has worked on their campus.
According to the 2014 Open Doors Report, the number of international students at US colleges and universities increased by almost 8% from 2013. As colleges become more culturally diverse, it’s imperative for faculty to enhance their understanding of intercultural competence to better serve and retain this important student demographic. However, many faculty struggle to embrace and take advantage of diversity in the classroom. Join us for an online training that outlines intercultural competency essentials that every faculty member can incorporate into their classroom. In this practically focused session, you will learn important cultural considerations that will help you to incorporate all learners in a global classroom.
While states and institutions across the country experiment to find successful funding formulas, all will agree that performance-based funding (also termed outcomes-based funding) is once again gaining momentum. A majority (60%) of states have already adopted measures to allocate public funding on the basis of outcomes, and many more plan to follow suit. The time is now for your institution to begin thinking about how performance-based funding models can represent state and institutional interests while achieving better student outcomes at your institution. Join us for a webcast that addresses key national trends and developments within performance-based funding. In addition, our expert presenters will address ways your institution can collaborate with legislative personnel in developing fair and equitable formulas for allocation.
Direct mail continues to be a staple for most advancement shops and annual giving efforts, but the popularity of flashy mailers can leave you wondering what might be best for your shop. To ensure that the foundation of your mailing efforts is strong, it may be time to return to a more basic approach to your direct mail strategy. Join us for an online training as our expert instructor provides cost-effective direct mail strategies for segmenting, messaging, and scheduling that seamlessly integrate into your overarching annual giving strategy.
The conclusion of a campaign is the time to recognize the donors, volunteers, and development officers who made success possible. Doing so is critical because these are the stakeholders who will support your institution in the future. Join us online to learn how to effectively close a campaign and lay the foundation for your campus’ next major fundraising effort. Our expert facilitators will share insights on: Planning and budgeting for celebratory events Recognizing donors, volunteers, and development officers Teeing up future fundraising endeavors
Amidst the many failed attempts throughout higher education to reduce overall sticker price, Ashland University is now enjoying a second successful year of significant tuition reduction. Come learn how this mid-sized private institution in north-central Ohio successfully carried out a $10,000 sticker price reduction by: Closely examining their market position Designing accurate financial models to account for the impact of tuition reduction Aligning financial aid packages with new tuition prices Utilizing appropriate marketing tactics with prospective and current students. Join us for a webcast led by chief administrators from Ashland University and discover how their successful approaches to these challenges can inform your own tuition reduction strategies.
