Practical Tactics for Building Academic Grit

Help students build their academic grit by identifying resiliency challenges and offering them practical solutions. Whether you are pointing students toward campus resources or coaching students directly, you will leave this training better able to promote success and persistence. You will learn interventions that you can start using immediately both in person and online to help students: Build self-efficacy in the classroom Improve faculty interaction skills Overcome life barriers Integrate into campus life and culture “Sue was very articulate and the flow of the webcast was excellent. I felt engaged and even though I have more than 10 years in higher ed, I took away new ideas.” Anne Marie Hodges, Chamberlain College of Nursing “It was very helpful! I especially appreciated the interactive activity. It was handled very well. Going through the specific questions or suggestions you might give to a student helped me ground the general advice that the presenter gave.” Carolina De la Rosa, Student Engagement Specialist, SUNY Plattsburgh

Integrating Annual Giving into Campaigns

Integrating annual giving throughout your campaign gives you the best chance to make the most of your donors’ potential and promote sustained annual giving following the campaign. Join us online to learn how to seamlessly incorporate your annual giving program throughout your current or upcoming campaign. Through examples of institutional best practices you will learn: Key strategies for growth and development in each campaign phase Cultivation and solicitation tactics for donors across giving levels Best practices for sustaining your success after your campaign closes

Conducting Internal Investigations in
Higher Education

Get the information you need to conduct efficient and effective internal investigations for complaints against faculty and staff. Whether you are new to internal investigations or new to higher education, join us online to walk through the process of what you must accomplish during an internal investigation. You will learn the necessities of internal investigations from an attorney and from a practitioner in higher education, including: What needs to be investigated, and who needs to be involved Critical components of every investigation Proper report-writing and documentation Communication strategies for internal and external parties Register for a recording of this webcast, and keep it in your training library to supplement your existing training of current and future investigators. Note: This program will not cover civil rights investigations related to Title IX.

Advancement FASB Fund Accounting and Reporting

More accurately report your institution’s fundraising efforts under FASB accounting standards. Agenda Understanding the intricacies of: IRS regulations CASE gift reporting and the legacy of old-style fund accounting Financial accounting Changes to gifts from a previous period Gift posting process (gift feed) Addressing difficult topics Restricted gift income Deferred gifts (CRATs, CGAs, and CRUTS) In-Kind gifts: Services vs. tangible property Insurance policies Pledges, payments, and outright gifts Attendee examples Partnering with your finance office for improved reporting Building a better relationship with your finance office counterparts Working within your finance office’s reconciliation process

Essential Reports for Donor Relations

Gain a better understanding of what data and reports you need to ensure that your donor relations efforts are targeted and successful. You will learn about the essential reports that every donor relations professional should have access to and understand fluently. You will also gain insight into how to leverage those reports to enhance your overall donor relations operation. Learn from Donor Relations Guru, Lynne Wester “I found that Essential Reports for Donor Relations provided a new perspective on information I use every day. Lynne’s presentation will inform ways I think strategically about my work in donor relations.” Chris Bicknell Marden, Associate Director/Stewardship Manager, Colby College “This webinar was full of easy ways to look at your donors and understand your areas that need improvement… This is an especially exceptional webinar for anyone just starting out in the donor relations world. I now have great ideas and the tools I need to hit the ground running.” Sarah Eimer, Director of Donor Relations, Emporia State University Foundation

Managing Student Activism

Learn how to balance students’ First Amendment rights with your institutional interest in maintaining a productive educational environment. Through case studies from real-life examples, you will get expert tips on how to effectively and appropriately address student activism in classrooms, on campus grounds, on social media, off campus, and more. Understanding the legal standards governing students’ rights and acceptable restrictions goes a long way toward protecting your students’ freedom and institution’s reputation. With public demonstrations and symbolic expressions continuing to rise on campus, you cannot afford to miss this training.

Improving Academic Literacy for
International Students

This online training will give you strategies for engaging faculty and staff to help international students build the skills that are essential for their academic success. You will gain ideas for providing targeted co-curricular academic literacy support to help students perform better in the classroom. You will learn how to: Identify barriers to students developing their academic literacy Build courses and services to support student development Engage faculty, staff, and the students themselves in the process Assess the impact of initiatives and learning

Managing and Supporting an Aging Workforce

Experienced academic and administrative employees are the pillars for many institutions in higher education. However, with many faculty and staff members working well into their 60’s and 70’s, administrators face the challenge of supporting an aging workforce while having the appropriate policies and procedures in place. Learn how to better balance the interests of your employees with the needs of your institution. This webcast will cover: Laws governing discrimination and how to remain in compliance Appropriate steps for dealing with diminishing capabilities Performance reviews, policies, and procedures

Measuring and Improving Admissions
Team Performance

Learn how you can identify and use metrics to better manage your admissions team. Gain proven strategies for fostering employee engagement, establishing individual and team goals, and conducting effective performance assessments. You will come away with specific examples of metrics and evaluation instruments that you will be able to use to improve admissions team management on your campus. Our expert instructor, W. Kent Barnds, will be available throughout to address any context-specific questions you may have regarding management or measurement of your own admissions team’s performance.

Title IX: 5 Things Every Department Chair Needs to Know

Make sure that you and your faculty are appropriately complying with Title IX. Agenda Brief Overview of Title IX and the Faculty Role 5 Things Every Department Chair Needs to Know About Title IX Institutional policies and procedures Reporting obligations of faculty and department staff The role of your department in helping students navigate the reporting and investigation process Resources available for assisting students and others How to support Title IX compliance efforts inside and outside the classroom Final Q&A

In-House Professional Development for Advancement

Develop ongoing training opportunities for new and experienced development officers. Agenda Identifying training needs across all levels of advancement staff Auditing your existing professional development program Solutions to enhance retention Developing an in-house professional development program Resourcing professional development efforts Creating ongoing training plans for all levels of advancement staff Balancing customized and out-of-the-box trainings Establishing coaching and mentoring models that work Getting started at your institution Setting training expectations Providing time for training and professional development

Structuring Successful Outsourcing Contracts for Campus Services

Outsourcing campus services can be an appealing option for institutions looking to improve campus services while reducing costs. However, many institutions struggle to structure and negotiate these contracts in a way that serves both short- and long-term service goals. Successful outsourcing contracts balance institutional expectations with service provider interests, especially when: Articulating project scope and subsequent pricing models Outlining service expectations Managing and incentivizing service providers Join us for a webcast that will discuss how to structure your future outsourcing contracts to achieve both short- and long-term service goals.

Key Considerations for Learning Commons Design

This online training will prepare you to design a learning commons that helps you achieve your programmatic goals. You will leave with: Programmatic considerations for implementing learning commons on campus The ability to connect programming goals to learning commons design choices Many examples of finished learning commons spaces to aid your own design Our expert presenters bring the experiences of multiple projects to the table. Their firsthand knowledge will help answer your learning commons questions and move your project forward.

FERPA Essentials for Faculty

Discuss relevant scenarios and practical tips to better understand how FERPA applies to the everyday work of faculty. Agenda An Overview of the FERPA Framework What Is, and Is Not, an “Education Record”? Exams and papers Grades Transcripts Recommendation letters Advising records Teaching assistant personnel records Personal notes When, and to Whom, May “Education Records” Be Disclosed? Directory information The “school official” exception Parents (and spouses) Health and safety emergencies Consent What Rights Do Students Have to See, and Demand Changes to, Their Own Education Records? FERPA Implications of Educational Technology Practical Tips

Offering Credit for Prior Learning Assessment

Many institutions have adopted prior learning assessment (PLA) as a way to retain and graduate more students. Through PLA, students gain college-level credit for knowledge and skills learned from nontraditional sources such as work and life experiences. The challenge for institutions is assessing students’ mastery of a subject and determining how to award credit on a consistent basis. Join us to learn how your institutions can offer credit for prior learning assessment. During this online training we’ll address the following: Sources of prior learning assessment Faculty perception, awareness, and resistance PLA credit review and approval process Balancing PLA credit toward elective vs. major requirements

Enterprise Risk Management: Why Now?

Agenda Learn the fundamentals of strategic enterprise risk management (ERM). This online training is a great opportunity for your entire team to learn how ERM can help your institution holistically assess and manage risk. We will cover: Successes, failures, and lessons learned about ERM How ERM can benefit you with accreditors, regulators, bond agencies, and more Why your institution should consider pursuing ERM

Fundraising Essentials: Donor Relations for Frontline Fundraisers

Frontline fundraisers typically have strong relationships with donors. However, many are not sufficiently trained on stewardship techniques, and they focus primarily on solicitation. By utilizing proven stewardship techniques, your frontline fundraisers can improve donor engagement, retention, and giving. Join us online to learn how to integrate sound donor relations practices throughout the entire solicitation cycle. Our expert instructor will share practical tips and case study examples for frontline fundraisers interested in taking a more donor-centered approach to fundraising. Additional Resources In addition to the webcast you will leave with a gap analysis template to help you assess what donor relations practices you are currently executing and what areas you can improve in the future.

Transition Programming: From Student to
Alumni Professional

This online training will help you execute programming that both prepares your students for life after graduation and builds connections with your alumni or advancement office. We will highlight Indiana University’s innovative “Life After IU” transition programming that successfully prepares students for professional life while building affinity for the institution. During this training we will discuss: What transition programming has worked and why Online and in-person transition programming How to scale a similar model to your institution

Commencement: Engaging Students as
Future Alumni

Commencement is a largely untapped opportunity to steward students, officially welcome them to the alumni community, and culminate their student philanthropy efforts. It can also be difficult to gain a presence with an event that is steeped in institutional history and tradition. In this webcast, our expert instructor will guide you through: Incorporating commencement activities into your overall student philanthropy program Collaborating across campus to gain buy-in and bring your plans to life Increasing awareness and visibility of alumni relations during commencement You will leave with ideas to better engage your future alumni during your next commencement.

Engaging Alumni through Athletics

Realize the benefits of coordinating across your athletics and alumni relations offices. Agenda Developing partnerships across athletics and alumni relations Setting shared goals for athletics events Co-planning athletics events Creating complementary messaging for athletics events Executing successful athletics-focused events Balancing event staffing across athletics and alumni relations teams Debriefing athletics events Reviewing event attendee lists Deploying appropriate follow-up Engaging student athletes as future alumni Getting started at your institution