As competition for donor dollars increases, it’s more important than ever to build solid strategies around the three critical components of the annual giving fundraising cycle: acquisition, participation, and retention. Join us for a discussion series to learn new ideas for how to build and sustain a healthy donor base. In community with other annual […]
In part one of this discussion series, The Impact of Enhancing Customer Service in Higher Education, learn techniques for managing common student and employee complaints to enhance satisfaction and retention.
hybrid work environment, interpreting new sources of data and metrics, and continuously adapting strategy to forge more meaningful connections with alumni, many need a space to step back, reflect, and exchange ideas with peers. Join us for an online series to discuss hot topics facing alumni relations professionals just like you. You’ll have space to […]
For too many academics, whether and when to start a family, and how to balance parenthood as a full-time academic, remain challenging questions often rooted in either/or thinking: that you can thrive as a parent or as a scholar, but not as both. While there is some truth to the belief that parenthood can add […]
As competition for donor dollars increases, it’s more important than ever to build solid strategies around the three critical components of the annual giving fundraising cycle: acquisition, participation, and retention. Join us for a discussion series to learn new ideas for how to build and sustain a healthy donor base. In community with other annual […]
Diversity, equity and inclusion (DEI) efforts have provoked a tidal wave of fury from a broad swath of Americans, especially some White Americans, who believe such efforts paint all White people as “bad people.” Until we develop a more nuanced understanding of the White racial identity development process that decenters shame and guilt and recenters […]
In recent years, you may have noticed that it’s becoming increasingly more difficult to attract faculty talent to your campus. Many institutions are finding that the offer of tenure is not enough. The pandemic made people rethink their priorities. Generational differences are impacting what some people value in their workplace. The social and political climate […]
Self-awareness lies at the heart of effective leadership. A self-aware department chair understands why they lead the way they do because they study their own attitudes, behaviors, and motives. However, the most effective department chairs also practice “other-awareness,” which means that they study the impact of their attitudes, behaviors, and motives on others. And this can be your […]
As the keepers of institutional knowledge and day-to-day know-how, academic staff have always been critical to the functioning of Academic Affairs. Yet many of us are currently struggling to hire and retain the academic staff we need, and without more intentional support, these challenges are likely to persist. As academic leaders, how can we be […]
As competition for donor dollars increases, it’s more important than ever to build solid strategies around the three critical components of the annual giving fundraising cycle: acquisition, participation, and retention. Join us for a discussion series to learn new ideas for how to build and sustain a healthy donor base. In community with other annual […]
This course is designed to give mid-career faculty the space to design an intentional and strategic pathway through their mid-career by:
As competition for donor dollars increases, it’s more important than ever to build solid strategies around the three critical components of the annual giving fundraising cycle: acquisition, participation, and retention. Join us for a discussion series to learn new ideas for how to build and sustain a healthy donor base. In community with other annual […]
The fall of 2023 marks three and a half years since the pandemic began. Though daily routines have resumed for many, there are a core set of practices and assumptions that became characteristic of faculty life during pandemic times that have yet to dissipate. As academic leaders charged with supporting the success and well-being of […]
Natural language processing, artificial Intelligence, and machine learning can help universities to allocate resources, identify areas of high demand, and optimize scheduling. Join us for an interactive discussion to learn how these powerful tools, embedded in a modern program evaluation system (PES), can help you to evaluate and improve academic programs and ensure that your […]
As higher education is rocked by repeated external challenges, including increased politicization heightening public skepticism about its value, Provosts—charged with upholding the academic mission—must take steps to ensure that their institutions stay nimble, relevant, and financially sound. But changing the existing system can be incredibly difficult, as governance structures are often designed to protect the […]
Effective leadership is inclusive leadership. When our colleagues feel they can show up authentically in all aspects of their identities and contribute without fear of repercussion, we’re building stronger teams and stronger organizations. But this doesn’t happen automatically—it takes time, intention, and continuous learning and growth. Our Inclusive Leadership Certificate Program: Build Your Skills and […]
New Title IX regulations are coming soon. Title IX Coordinators know all too well the variety and amount of effort required to align their institutional policies and procedures to ensure compliance with the new regulations. With this in mind, there are early steps you can take that will enable your campus leaders and partners to […]
As a faculty member in higher education, there are no guarantees. You weren’t guaranteed a spot in your doctoral program, nor were you guaranteed to land a tenure-track position. And now, you’re also not guaranteed to earn tenure and become an associate professor. This may leave you asking yourself, “What is within my control?” This […]
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As institutions prepare to open for the new academic year, training frontline student leaders—including Orientation Leaders, Resident Assistants, and front desk workers—is critical to enhancing the campus culture of service and creating a welcoming environment. Not highlighting “customer service” skills in student staff training leaves your most prominent frontline ambassadors ill-equipped to make a great […]
