Time is a limited factor for all. As a department chair, you likely need to delegate tasks or responsibilities to others to ensure that your most important work gets done. However, as workloads have increased over time, you’re also careful not to overwhelm faculty and staff with unnecessary work. You know there’s a way to […]
In part three of this discussion series, The Impact of Enhancing Customer Service in Higher Education, learn strategies and techniques that can be used to create a more caring culture on your campus and increase the quality of the student and employee experience.
To successfully cultivate donors, deans need to understand donor psychology and philanthropic propensity. In this session, we’ll discuss how you approach portfolio management and managing prospect information with your dean. You’ll have the opportunity to share best practices and consider new ways to structure your work to achieve the fundraising goals of your academic unit.
Alumni relations professionals have experienced numerous significant changes in recent years. Faced with challenges such as communicating value to other areas of the shop, managing talent and volunteers in a hybrid work environment, interpreting new sources of data and metrics, and continuously adapting strategy to forge more meaningful connections with alumni, many need a space […]
Shifting your role from faculty to department chair also means shifting your mindset from individual contributor to department convener, collaborator, and champion. You are now responsible for your own success, as well as for facilitating the successes of others, including faculty, staff, and students. Your reach extends beyond your department, as well, as you’re now […]
You’ve introduced the idea of enhancing customer service on your campus, you’ve read the latest trends, and have provided training for your team. And now the hard part begins—moving from the idea stage to the sustainable actions that will lead to change, especially when it comes to retention and the student experience. This webcast will share specific […]
Faculty-led programs present the most affordable Study Abroad option for all students, many of whom cannot afford to miss a semester of school or the cost of a semester-long program. Faculty-led programs, both domestic and international, can be transformative—not just for students, but also for faculty leaders and host communities. Specifically, these programs can help students […]
As higher education leaders face increasing uncertainty and complexity, more and more are turning to executive coaching to develop new strategies, deepen their leadership skillset, and grow and thrive as leaders. Join us for a free webcast discussion to explore some of the most pressing. Dr. Ali O’Malley, organizational psychologist and ICF-certified executive coach, and Dr. Amanda Moore McBride, […]
Most faculty development focuses on early-career faculty under the misguided assumption that mid-career faculty have “figured it out.” Yet mid-career faculty actually report the highest levels of dissatisfaction and are increasingly leaving higher education. Thus, institutions are noting the need to provide more comprehensive support to mid-career faculty but are unsure of how to engage […]
Alumni relations professionals have experienced numerous significant changes in recent years. Faced with challenges such as communicating value to other areas of the shop, managing talent and volunteers in a hybrid work environment, interpreting new sources of data and metrics, and continuously adapting strategy to forge more meaningful connections with alumni, many need a space […]
