image of Chuck Elias

Chuck Elias

CEO and Co-Founder, 42Chat

Chuck Elias is the CEO and a Co-founder of 42Chat, a leading provider of AI ChatBot Products and Services that improve customer service, lower costs and create amazing customer experiences. 

Prior to co-founding 42Chat, Chuck was a senior executive with several blue-chip companies, as well as several startups. He has been fortunate to lead amazing teams, tackling the most important strategic, operational and IT challenges to grow and transform businesses in the most difficult operating environments. At Home Depot, he led homedepot.com, successfully turned around and grew a $4 billion retail P&L and later led Home Depot’s retail store entry into China. At SuperValu, he led the transformation of the $25 billion grocery business, deploying new merchandising and operations capabilities to reduce cost and reinvest in the business. At General Electric and Fortune Brands, Chuck developed and implemented global acquisition-based growth strategies and IT to support decentralized business operations. 

As a technologist, he was one of the earliest adopters of Agile Development Methodologies and was on the forefront of using the mobile apps, tables and dashboards to improve business operations. He is a student, a fan, and a practitioner of the “Theory of Disruption and using “Jobs to be Done” to create products that stick and solve real business problems. 

Chuck developed his love of leadership and service at the U.S. Coast Guard Academy and in the U.S. Coast Guard, acquired critical business knowledge at the Harvard Business School, and learned how to develop and communicate strategy across a diverse range of industries at the Boston Consulting Group. He is passionate about helping employees, customers, clients and companies unlock their full potential.